Pc shutting down and then rebooting by itself when gaming.

Kulakka15

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My computer keeps crashing when i'm playing games. It crashes almost daily. Sometimes it skips a day sometimes it shutdowns 2-3 times a day. I'm most likely playing League of Legends when it crashes, It has crashed once while using chrome tho. specs:
Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, 2801 Mhz, 4 Core(s)
4 gigs or ram (Can't remember the name)
Nvidia gtx 970
230-ish gb ssd (kingston)
SilverStone 850 w Striker gold series
Things i have done: Changed outlet, checked temps (pretty normal), reinstalled windows 3 times, removed side pannel from my case. I am really running out of ideas what the problem could be...
Things i found weird: gpu seems pretty hot after shutdown but hwmonitor shows 47 c after boot. The top of my PSU is pretty hot.


 

Danny_112

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.Most likely your psu, are you overclocking anything ?
Take a look in the event viewer for critical messages prior to a reboot.
It's doubtful the problem is software based.
70% psu, 20% MB, and 10 % the rest.

Can you borrow a psu and try it ?
 

Kulakka15

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The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. kernel error 41 (63)
Nothing that would give me any useful info.


 

Kulakka15

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Event viewer shows nothing important just the normal "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." kernel 41 (63)
psu is quite new i don't have a warranty for it and i don't think i can borrow a psu from anyone else... Also i just changed outlet getting its charge from a different fuse. Hoping this would "fix" the problem, i will check back tomorrow/or after a crash.

 

Kulakka15

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You're kidding right? 3 clean installs... And id rather not install win 10 since ive had problems with it in the past.
 

Danny_112

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There's no miracle solution, if your certain that it's not your Windows install....
then you need to start troubleshooting the hardware.

Do a stress test on your rig, see if it shutdowns faster then usual.

 

Kulakka15

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Can you please check the post before commenting? I have ran a stress test for 3h and nothing happened.
 

Kulakka15

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Ran memtest again this time for 6 hours... 6 passes 0 errors. Can someone please help me i don't know what to do anymore, my psu is brand new so i don't think its dying.
 

Bakhus Mps

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Run Furmark see what happens, how high it goes and if it shuts down.
Take your GPU out for a couple of days and run on onboard video if it has one, or use another GPU.
See what happens and get back to us.
 

Kulakka15

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okay so i don't know how long i ran it (Probs 30 mins?) the heat wouldnt go over 68C
eLMaJ

Heres link a screenshot if it doesnt show up http://imgur.com/a/eLMaJ

 
You may want to buy another 4 gigabyte stick of ram and use it on its own to see if it still crashes to rule out the current one being ever so slightly bad that won't show up on memtest.

This probably won't fix the issue (memtest being designed to find memory errors) but the upside is you now have 8 gigabytes of ram which is much better for windows 10.


How full is your ssd?
is it running out of space or nearly so?
If the computer uses all of its ram and virtual memory, bad things can happen ... like memory degradation and crashes.


Since your cpu doesn't have an integrated gpu, the only way you can test another gpu is to buy another gpu ...
It doesn't have to be an expensive one, any old pci-e graphics card will do like this one:


I'd ask Best Buy before attempting this but they have a 15 day return policy for most items.
You may be able to buy the parts and test your computer then return the parts.
Do call and ask them first.

PNY - VERTO NVIDIA GeForce GT 710 2GB $47
http://www.bestbuy.com/site/pny-verto-nvidia-geforce-gt-710-2gb-ddr3-pci-express-2-0-graphics-card-black/5092306.p?skuId=5092306

If it runs perfectly with the above graphics card then we know your current gpu is bad.

If it still crashes then we have narrowed it down to either the power supply or motherboard(worst case).

A quick modeling of your build shows it should pull around 320 watts at maximum, a 500 watt psu

Cooler Master - Elite Power 550W
http://www.bestbuy.com/site/cooler-master-elite-power-550w-atx12v-2-3-power-supply-black/2268172.p?skuId=2268172

If the new power supply works fine then your current power supply is bad if not the issue can only lie with the motherboard.

The problem here is finding a store or site that sells LGA1156 motherboards

HP 8100 Elite MS-7557 LGA 1156 BTX $90
https://www.newegg.com/Product/Product.aspx?Item=9SIABGC4YW1714

This might be harder to return due to the size and weight of the motherboard incurring a shipping charge, both for buying and returning.

Disconnect everything from your current motherboard (/wrist) install the new motherboard and reconnect.

Due to a new motherboard you will most likely have to .... reinstall windows (/otherwrist).

The above was the long painful way to do it and assuming the issue isn't the motherboard and Best Buy honors your returns and fully refunds the money, will cost you little to no money, but a fair amount of time.

If the issue lies with the motherboard then the situation gets messy.


Of course you can avoid all of the above and go to a local computer repair shop to have them look at it.

They may charge you $100 to fix it and $50-$70 for the part that is broken, but they should have spare ram(which yours probably isn't bad), graphics cards, and power supplies to test with.

If the motherboard is bad they will have to buy one and charge you for it, but they will also put it back together and reinstall windows.


It's your call which method you want to use;

Test parts yourself with parts from Best Buy (Cheapest with biggest headache)

Bring the computer to a computer repair shop. (Expensive with headaches for the computer technicians)



 

Kulakka15

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Okay so first off i dont have one 4 gig stick of ram i have two 2 gig sticks... (Old i know) I am running windows 7 not 10 so...

ssd is brand new not even a quarter of the way full
How can i check if my pc is using all my ram and virtual memory?

I might have a gtx 660 or something like that i can borrow...

I live in finland so we don't have best buy or any of those big brand american stores.

Okay so about buying new parts... I am really broke at the moment i can maybe steal/"borrow" a psu from my brothers pc (evil laughter)

About buying a new motherboard, no can do too expensive maybe in a few months or something like that :(

The nearest repair shops fees are 100-200 eur... Thats so overpriced. I was having the problem at our cottage i got back home so im hoping that the problem was just a outlet/fuse problem.... I'll report after a crash/tomorrow and also THANK YOU for helping me. I am pretty good with computers but this is a problem i just cant wrap my head around.


ps i had a weird problem last night... i was watching a movie in the other room (took around 2 hours) When i came back my pc was "frozen" but not frozen... weird to explain. I could move my mouse but No programs worked normally i couldnt click anywhere and the taskbar was missing... I am sure this isnt a virus since ive scanned my pc and reinstalled windows.


 

Kulakka15

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Okay so i have come to the conclusion to install windows 10 on this computer since i don't like the feel on win 7 anymore after i got used to win 10 a while back. I'll update if any crashes ocur during/after installation.
 

Kulakka15

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Aug 4, 2017
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Simply stunned... After installation windows blue screened when loading a LoL match... I really have no clue what i can do at this point... Also i found this weird, My Wifi driver stopped working after boot...

edit: Uhm i might have forgot to install nvidia drivers... idk if it matters but guessing that was why it blue screened
 
Do test with the Geforce 660 and your brother's psu.

Do make sure your brother's psu is at least a 500 watt, or you might break it.

If neither of the above fixes the issue then the issue most likely is a motherboard issue.

It may not be worth the money to fix the issue if it costs more than 200 eur to fix, especially on such an old motherboard and cpu.

Keep the parts you can confirm are working and start saving for a new computer.

SSD, Power Supply and Graphics card are the only parts I would save.
 

Kulakka15

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Hello! So i just blue screened but that was due my wifi card not working with win 10 (they confirmed it on their site.) The blue screen was "system service exception" I am sure that my boot problem has been fixed by moving to a different house. Thank you guys for all the help!! If i reboot again ill just post here again.
 

Kulakka15

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Aug 4, 2017
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it crashed again... same reboot style. The weird thing was that it happened as soon as i went on google via steams own webbrowser... (I was playing fallout 4 at the time) is there ANY chance that this could all be about a bad driver for my shitty (sorry.) wifi card? as soon as i got it i started noticing some weird problems. Please respond quickly so i know if i need to get a new one
 

Kulakka15

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Aug 4, 2017
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I didn't want to come back here but it's been happening a lot lately... Ive had hwmonitor running while i was playing... I noticed that my cpu high was at 67*c It never reached this temp even with cpu burner... So i am gonna reopen this thread... Sorry guys! Played a match of csgo 75*C!!