building first computer - problems {G.Skill F4-2400C15Q-32GFT}

Anhrak

Commendable
Aug 4, 2017
15
0
1,510
Hello all,

So for the first time ever, two friends and I have assembled and built a computer with the following relevant components:

{RAM} G.Skill F4-2400C15Q-32GFT, 32GB {Four individual cards each of 8GB ram}
{Motherboard} MSI b350m Mortar
{CPU} Ryzen 5 1500x

Now ever since we've finished constructing the computer, we've only had trouble:

1.- Our first experience, which is still recurring, is constant boot loops. After a few attempts it works as normal, but this problem seems to persist, especially when we restart the Pc through our BIOS.
2.- The computer froze/crashed when installing an OS. Both through an USB drive, or an USB stick, both of these gave constant problems {solved.}
3.- BIOS didn't recognize the proper RAM size and speed {Partially solved.}
4.- The computer SEES 32Gb RAM, but it only has 16gb RAM available. After a long hassle of installing an Operating system, we saw that the other 16gb RAM is strangely 'reserved for hardware'?

Solutions we've tried;
- Manually install the latest BIOS update. This solved point #2.
- Switch order of the RAM cards.

At the moment, only the RAM is seeming to be behaving really weird. We can't pin-point yet if it's due to a faulty ram card, because the computer DOES see all the four cards {It sees on each slot which type there is, and it sees the full size of installed RAM}, it just holds two unavailable/inaccessible.

For the time being we're calling it a day, as the time is already running into the nightly hours, so we're looking for some other tips/ideas for trouble-shooting to run through when we meet again.