- Sep 3, 2016
- 5
- 0
- 1,510
own a Seagate 1TB backup plus portable drive.
Suddenly it went dark after rebooting my laptop and since then not visible under my computer.
so tried various software level remedies and other observations, as follows:
1) Under disk management, is labeled as "Disk 1 unknown not initialized". So when tried to initialize in MBR mode, gives an error - "The request could not be performed because of an i/o device error"
2) Under CMD(in adminitrative mode), chkdk f: , shows this "cannot open volume for"
3) Its not making any click sound when plugged in. And led on top light up. No other sound.
4) Devices and printer recognizes it fully and tried reinstalling drivers too. But under volume tab it shows 0 under each head.
So under these parameters what could be the problem?
It is still in warranty period but do not want to loose all data, so can give up warranty.
Running windows 7 and ubuntu.
Suddenly it went dark after rebooting my laptop and since then not visible under my computer.
so tried various software level remedies and other observations, as follows:
1) Under disk management, is labeled as "Disk 1 unknown not initialized". So when tried to initialize in MBR mode, gives an error - "The request could not be performed because of an i/o device error"
2) Under CMD(in adminitrative mode), chkdk f: , shows this "cannot open volume for"
3) Its not making any click sound when plugged in. And led on top light up. No other sound.
4) Devices and printer recognizes it fully and tried reinstalling drivers too. But under volume tab it shows 0 under each head.
So under these parameters what could be the problem?
It is still in warranty period but do not want to loose all data, so can give up warranty.
Running windows 7 and ubuntu.
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