Help with Graphics Card XFX R9 280x

mikeyjg

Prominent
Aug 7, 2017
1
0
510
So this is a bit of a story. After spending 2 days repairing bad sectors and reconstructing partitions on a failed hdd I was ready to place this bad boy back into the case. Cpu was turned off, popped my case to the side and opened her up. Hooked the hdd back up and turned the cpu on. Case was still on its side and opened up. after posting and logging into windows 7 and messing around with the reformatted partitions in disc management, I heard strange sound (sort of like a electrical short) followed immediately by a complete shutdown and auto reboot by the cpu itself. This was then followed up by the distinct smell of burnt electrical equipment. The monitor would no longer recognize the video card, and the VGA light on my asus z87 motherboard was solid red. The fans on the video card would still run and turn however I could not get any display output. I manually turned the pc off and also turned off the power supply I disconnected the video card power inputs and removed the video card. I then hooked everything back up and turned the cpu back on to no avail. I was still not getting any video display output. So I then decided to shut everything off remove the video card and plug the display monitor into the onboard graphics output supplied by the motherboard. This worked. I was able to successfully boot the pc and get video display output. I ran a number of tests and could not find any issues with the motherboard itself. The harddrives all worked all the connectors and everything seemed to be fine. I could not discover any areas that looked burned or broken on the hardware itself.

My question is this. Is it possible the video card shorted out? Would the fans still work if this happened? Could the PCI-E 3.0 socket where the video card is plugged into the mobo have shorted out? Unfortunately I don't have any other equipment to plug into the pci-e socket to test this but it appears fine.

I believe my video card has shorted out... Do we know if XFX has a service to repair video cards if they are sent in? I submitted a warranty ticket not sure if it is still covered... purchased back in December 2015.

Any suggestions help would be greatly appreciated!

any help?

Thanks,
mike
 
Solution
Your warranty is still present dude. I would try to disconnect the disk that you healed and try plugging the card back in. It might be that your card needed more power , but your psu wasn't capable of that.. But I don't think , that this is the case. It wouldn't have made it just to burn. Try to plug your video card back in. If it doesn't works, maybe it's a psu problem or motherboard pci-e itself. You need to check your card on any different pc to be 100% sure if it is broken. :)

jakubek160

Respectable
May 22, 2017
634
0
2,360
Your warranty is still present dude. I would try to disconnect the disk that you healed and try plugging the card back in. It might be that your card needed more power , but your psu wasn't capable of that.. But I don't think , that this is the case. It wouldn't have made it just to burn. Try to plug your video card back in. If it doesn't works, maybe it's a psu problem or motherboard pci-e itself. You need to check your card on any different pc to be 100% sure if it is broken. :)
 
Solution