G-Sync and even V-Sync not working!!, Alienware 15 R3 Game tearing...

sabrix

Distinguished
Dec 28, 2010
35
3
18,535
Hello fellow techs,

Recently bought an Alienware 15 R3, received it yesterday, 7700HQ, GTX 1060 , 60Hz 1080p IPS 300 nits G-Sync enabled screen,

Tried different games, Hitman, Hellblade, Prey, RE7, without V-Sync enabled the tearing is just unbelievable, literally unplayable ,, with it on is just meh...still manage to separate my head from my body even with a full health bar, turned all the G-Sync settings on in the nVidia control panel which recognizes the screen as G-Sync and all the hardware monitors seem to tell me that the monitor has the technology and yet i cannot use it,

Should i talk to dell or try to get it fixed?

thank you!

 
G-sync only works with displayport. Are you using a displayport connection? I also know that V-sync doesn't work with a FPS limiter turned on with Nvidia cards (it may have been changed, but haven't checked in a while). Make sure you don't have a FPS limiter on.
 

sabrix

Distinguished
Dec 28, 2010
35
3
18,535


Its a laptop so it uses eDP, which is like an internal display port and no, i dont have an FPS limiter