- Aug 12, 2017
- 3
- 0
- 510
Hello,
Yesterday i installed a new graphics card (gtx 1050 ti from ASUS) which seems to be working just fine. However, under certain circumstances I get a BSOD when booting the PC. It occurs just after Windows (7) boots up and before the login screen pops up. I am running a two monitor setup.
Bug check string is KMODE_EXCEPTION_NOT_HANDLED and the drivers involved are mouclass.sys and ntoskrnl.exe.
The funny thing is that the BSOD does not occur with either the mouse (tt esports theron) and a single monitor plugged in at startup OR both monitors but not the mouse plugged in. With both monitors AND the mouse plugged in the BSOD will occur. When I plug in the mouse AFTER logging in, everything works. It seems to fail just at that single moment before the login screen pops up. At this point the mouse and keyboard lights turn off briefly and back on again which is normal behavior I think (it has been like that before)?
The mouse and the two monitors worked fine with my old graphics card, so I guess I can rule out hardware problems with those.
I did some research on this but I could not find much (well I did find the web site though^^). I wonder whether there is a problem with the main board or PSU such that it fails to provide enough energy for both the mouse and the graphics card with two monitors connected at that single moment during boot. The PSU should be good enough as it is >500W and the minimum system requirements for the graphics card is 300W. The main board is kind of old (ASUS P8Z68-M PRO with Intel Z68 (Cougar Point) [B3] chipset).
I tried switching the ports on which I plug the monitors (HDMI, DVI) as well as the USB port for the mouse. I also tried reinstalling the drivers for both the mouse and the graphics card. Both did not help.
I am out of ideas now. I can live with it, I just have to plug out the mouse before boot and plug it back in after (which is pretty stupid IMHO). I wonder whether someone else has had a similar problem or any idea on how to solve it.
Thanks a lot!
Yesterday i installed a new graphics card (gtx 1050 ti from ASUS) which seems to be working just fine. However, under certain circumstances I get a BSOD when booting the PC. It occurs just after Windows (7) boots up and before the login screen pops up. I am running a two monitor setup.
Bug check string is KMODE_EXCEPTION_NOT_HANDLED and the drivers involved are mouclass.sys and ntoskrnl.exe.
The funny thing is that the BSOD does not occur with either the mouse (tt esports theron) and a single monitor plugged in at startup OR both monitors but not the mouse plugged in. With both monitors AND the mouse plugged in the BSOD will occur. When I plug in the mouse AFTER logging in, everything works. It seems to fail just at that single moment before the login screen pops up. At this point the mouse and keyboard lights turn off briefly and back on again which is normal behavior I think (it has been like that before)?
The mouse and the two monitors worked fine with my old graphics card, so I guess I can rule out hardware problems with those.
I did some research on this but I could not find much (well I did find the web site though^^). I wonder whether there is a problem with the main board or PSU such that it fails to provide enough energy for both the mouse and the graphics card with two monitors connected at that single moment during boot. The PSU should be good enough as it is >500W and the minimum system requirements for the graphics card is 300W. The main board is kind of old (ASUS P8Z68-M PRO with Intel Z68 (Cougar Point) [B3] chipset).
I tried switching the ports on which I plug the monitors (HDMI, DVI) as well as the USB port for the mouse. I also tried reinstalling the drivers for both the mouse and the graphics card. Both did not help.
I am out of ideas now. I can live with it, I just have to plug out the mouse before boot and plug it back in after (which is pretty stupid IMHO). I wonder whether someone else has had a similar problem or any idea on how to solve it.
Thanks a lot!
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