My PC is randomly freezing and not coming back on.

needler118 · Aug 12, 2017

I need help seeing what part of my system is failing.

Specs
PSU- Corsair 550 watt Vs
GPU- Gtx 970 evga SC (before was a r7 360 xfx as I thought the GPU was the problem)
RAM- ballistix sport 2x8
CPU- AMD Athlon x4 860k
MOBO-gigabyte F2A68HM-HD2
SSD- Adata premier sp550 240gb
The motherboard cpu were both replaced.
Never overclocked.
Please help

Vic 40 · Aug 12, 2017

First thing i notice is that Corsiar VS series psu. Not very high quality. Can you test with another psu? Maybe from a friend or local shop ...

Ram is running at rated specs? Can use cpu-z (freeware) look under the "memory tab" for current speed and timngs,look under the "spd tab" for rated speed and timings (XMP profile1).

needler118 · Aug 12, 2017

For some reason it's running at 800mhz instead of 1600mhz. Do you know what /how to change this.
As for the power supply I already tried a different one and the same things happened

Vic 40 · Aug 12, 2017

The 800mhz needs to be doubled so it's running effectively at 1600mhz as should from what i read.The DDR in ram stands for "Double Data Rate" hence why you need to double the speed reported by cpu-z.

You cleared the AMD drivers with DDU? Best way is to go into safe mode as suggested,but with the Nvidia gpu already in imo not per se necessary.

needler118 · Aug 12, 2017

Under the memory tab on cpuz it says as NB frequency 1796.4mhz. Is this what it should be?

Vic 40 · Aug 12, 2017

Does it report the same when under load?

Also don't know if you saw the first response above?^

needler118 · Aug 12, 2017

How do I double it?
Also what's a ddu?

needler118 · Aug 12, 2017

It says that 800mhz is the max even though I ordered 1600mhz ram.

Vic 40 · Aug 12, 2017

needler118 :

You don't need to,it's already done,that why i say it runs effectively at 1600mhz so runs at the right speeds.

needler118 :

The DDU tool i mentioned and linked clears the AMD drivers you used for the R7 360 which might give problems now since using Nvidia drivers. Make sure to set it to AMD when opening it and using it to clean drivers.
https://www.google.nl/search?site=&source=hp&q=How+to+use+DDU&oq=How+to+use+DDU&gs_l=psy-ab.3..0l2j0i22i30k1l2.2470.6231.0.6909.14.14.0.0.0.0.127.1202.12j2.14.0....0...1.1.64.psy-ab..0.14.1195...0i131k1.EJOIvLBFAsY

needler118 · Aug 12, 2017

Ok , removed the and drivers however it's still crashing. Any more ideas?

Vic 40 · Aug 12, 2017

needler118 :

Which psu did you test with?

The ssd has the latest firmware? Use this.

needler118 · Aug 12, 2017

The PSU was some generic rosewell 450 watt , however i only used it for 3-5 months.
I ll update you if it was the ssds driver causeing the problems.

needler118 · Aug 12, 2017

No its still crashing.
Anymore tips?

needler118 · Aug 13, 2017

I have noticed that whenever I want to run something it sometime randomly says that I need to install it. This happened on a few games on Steam + the battle.net launcher (and the games) http://i.imgur.com/nscig1j.jpg

Vic 40 · Aug 13, 2017

That Rosewill generic psu doesn't sound very promising, not ruling psu out yet.

If things start to fall apart at software level is reinstalling maybe an option. Do the games work well on a different account made on the pc? Like a guest account ...

The motherboard cpu were both replaced.

After this you did reinstall windows?

needler118 · Aug 13, 2017

Ok, I'll wipe the ssd clean (including windows)
Keep you updated

needler118 · Aug 13, 2017

Crashed whilst installing drivers.
Any other tips?

needler118 · Aug 14, 2017

I'm running memtest86+ 5.01 right now.
(With 1 stick observed at a time)
Keep you updated

Vic 40 · Aug 16, 2017

needler118 :

Okay.

Still looking and if the ram is fine (although even memtest isn't always right) can i,for now,only still bring up the psu again.

needler118 · Aug 16, 2017

Is it fine to run memtest86 once for each stick?

Vic 40 · Aug 17, 2017

Let it do several passes for each stick,like a minimum of 4.

needler118 · Aug 17, 2017

Vic 40 :

It's stopped freezing eversince I updated the wi fi , however I still see "mini freezes" it freezes for half a second and then continue s as normal . I don't know if it could have been the wi fi but I'll keep you updated.

Vic 40 · Aug 20, 2017

needler118 :

Okay, i'd like that.

Since reading, you seem to have windows reinstalled,but drivers are the issue? Used the latest from the motherboards site? Could check if you have the latest bios as well.

needler118 · Aug 20, 2017

I'll check it as soon as I'm back from holiday

Vic 40 · Aug 20, 2017

Take your time ,it's your thread.

My PC is randomly freezing and not coming back on.

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