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Installed new GPU and recommended resolutin is 3840 x 2160 but keeps going back to 1920x1080

I just installed MSI GeForce GTX 1050 Ti [1] replacing [ASUS GeForce 9500 GT][2]

I know the new card can run 4k and my display is a 4k tv.

When I try to change the screen resolution to the recommended setting 3840 X 2160 and press apply okay. It states the resolution is 3840 X 2160, but when I go back to my screen resolution setting I see my resolution is back to 1920 x 1080.

I also went to Nvidia Control Panel and try to change the resolution to 4k x 2k, 3840 x 2160 (native) the screen goes black and reappears and res. setting is still 1080p, 1920 x 1080

Not sure why I can't seem to make my computer to display in 4k.

This is the rest of my specs:
[VIZIO SmartCast™
E-Series 43" 4k version Display][3].
[Intel Core i7-870 Lynnfield Quad-Core 2.93 GHz CPU][4]
[ASUS P7P55D-E Pro LGA 1156 Motherboard][5]
[Western Digital Black WD1001FALS 1TB HDD][6]
[Sony Optiarc CD/DVD Burner][7]
[CORSAIR TX Series CMPSU-750TX 750W PSU][8]
[Rosewill CRUISER Black Gaming ATX Mid Tower Case ][9]

Links to hardware
[1]: https://www.newegg.com/Product/Product.aspx?Item=N82E16814137056
[2]: https://www.newegg.com/Product/Product.aspx?Item=N82E16814121339
[3]: https://www.vizio.com/e43d2.html
[4]: https://www.newegg.com/Product/Product.aspx?Item=N82E16819115213
[5]: https://www.newegg.com/Product/Product.aspx?Item=N82E16813131621
[6]: https://www.newegg.com/Product/Product.aspx?Item=N82E16822136284
[7]: https://www.newegg.com/Product/Product.aspx?Item=N82E16827118039
[8]: https://www.newegg.com/Product/Product.aspx?Item=N82E16817139006
[9]: https://www.newegg.com/Product/Product.aspx?Item=N82E16811147145
Reply to inzanezain
5 answers Last reply Best Answer
More about installed gpu recommended resolutin 3840 2160 back 1920x1080
  1. What type of cable are you using?
    Reply to Supahos
  2. An hdmi cable
    Reply to inzanezain
  3. That won't work. The cable can't push enough data for 4k
    Reply to Supahos
  4. For what I read HDMI cables can support 4k or why would they be used on 4k hd tv
    Reply to inzanezain
  5. Best answer
    Guess I should have been more specific. It requires HDMI 2.0 or higher to use 4k check exactly what cable you have
    Reply to Supahos
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