Serious new pc issues!

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IDateAZombie

Commendable
Dec 30, 2016
12
0
1,510
Big issue I'm having after building my pc. Everything boots and posts and I have Windows installed. But I use my computer and try to install the drivers I need and after about two minutes, screen goes black, keyboard and mouse shut off, computer is still running but I'm locked out. I'm gonna attach a youtube link to show you guys what's happening. https://www.youtube.com/watch?v=y_ZJvt6fq3I

Also here's the parts list if you need it https://pcpartpicker.com/list/sDfCWX
 
Solution
Aeacus
From your vid it's seen that you're trying to install Radeon Crimson ReLive software just before you'll get no signal to your monitor.

Try installing the older version of Radeon Crimson ReLive and look if you get different results. While the current version is 17.7.2, on MSI homepage, you can download version 17.6.2,
link: https://www.msi.com/Graphics-card/support/Radeon-RX-480-GAMING-X-8G.html

Also, what you have there is online installer which downloads all the files from the net. From MSI homepage, you'll get a full installer with all files present. I've had issues with online installers before and chaining to a full installer has fixed my issues.
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Aeacus

Aeacus

Titan
Ambassador
Mar 21, 2015
11,816
1,672
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From your vid it's seen that you're trying to install Radeon Crimson ReLive software just before you'll get no signal to your monitor.

Try installing the older version of Radeon Crimson ReLive and look if you get different results. While the current version is 17.7.2, on MSI homepage, you can download version 17.6.2,
link: https://www.msi.com/Graphics-card/support/Radeon-RX-480-GAMING-X-8G.html

Also, what you have there is online installer which downloads all the files from the net. From MSI homepage, you'll get a full installer with all files present. I've had issues with online installers before and chaining to a full installer has fixed my issues.
 
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Solution
I

IDateAZombie

Commendable
Dec 30, 2016
12
0
1,510


It's a possibility and I'll try it, but it was doing this before I tried installing the gpu drivers. I just happened to be attempting to install them when I recorded the video
 
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