Laptop Ethernet Connection Drops. PC doesn't.

danfojji

Prominent
Aug 14, 2017
1
0
510
Hi guys,

I have an Asus laptop. My setup is a little weird maybe. Basically I have the router in a downstairs room. I then have an ethernet cable which plugs into a powerline adapter next to it. I then have a powerline adapter in another room upstairs floor. The receiver adapter has an ethernet cable which plugs into a netgear switch, which then has 4 cables which plug into 3 desktop PC's, and a last one into a laptop.

I also have another laptop downstairs that connects "wirelessly" to the SSID of the powerline adapter. I seem to get a wired connection on this (in terms of speed, it's close to what the router is getting), so I assume it is connecting over "ethernet via powerline" - despite it showing wireless on windows 8.1. This laptop is an Acer laptop (currently not at home, if necessary I can get the model numbers later).

So what happens is, after a few days of use, the connection drops on BOTH the laptops. The one connected via "powerline wifi", and the one directly hardwired with an ethernet cable.

The PC connections do NOT drop, ever.

The only way to get the connection back, is to reboot the laptops. Rebooting the hub/powerline/switch does not do anything.

I have tried: to update my lan drivers, and wifi drivers. I have tried netsh winsock reset in cmd, along with the usual IPConfig commands.

I have tried windows troubleshoot, which did say something about firewall. So I've disabled firewalls COMPLETELY, and no anti-virus is running on either laptop.

The only other thing worth mentioning, is that I have these computers on a VPN, permanently. It's ExpressVPN.

Does anyone have any ideas? I don't really know how to troubleshoot this, or some things to try.

I would appreciate any help, and thanks a bunch for reading.

Many thanks

Couple more things:
Powersaving options are disabled for both WiFi and Wireless devices.
High performance mode is on both devices.
 
Solution
Start by checking each laptop to ensure that only one network adapter (either wired or wireless) is enabled as appropriate for that laptop.

I.e., Upstairs laptop being wired. Downstairs laptop being wireless.

You might also try using static IPs for each laptop. Set the static IPs outside of the DHCP IP address range available to the router and reserve the static IPs for each laptop via its' respective MAC. Just to see if static IPs stabilize the situation.

You also mentioned that the Acer laptop is not at home. Is it being used to connect (either wired or wirelessly) to some other network - at work perhaps?

Ralston18

Titan
Moderator
Start by checking each laptop to ensure that only one network adapter (either wired or wireless) is enabled as appropriate for that laptop.

I.e., Upstairs laptop being wired. Downstairs laptop being wireless.

You might also try using static IPs for each laptop. Set the static IPs outside of the DHCP IP address range available to the router and reserve the static IPs for each laptop via its' respective MAC. Just to see if static IPs stabilize the situation.

You also mentioned that the Acer laptop is not at home. Is it being used to connect (either wired or wirelessly) to some other network - at work perhaps?
 
Solution