- Jul 24, 2015
- 23
- 0
- 4,510
My grandma has for a few days been having troubles with accessing her emails. I discovered that's due to her pc not being able to connect to any webpage. It connects to her wireless network fine (although when I did some digging in setting etc it said it was a public network??), however no connection to any website can be established. Even traceroute has time outs and on one hop had extraordinarily high ping whilst attempting to connect to google or talktalk I forgot.
I've tried other usual things such as restarting the router/pc etc and using numerous windows network troubleshooting tools to no avail.
The thing that confuses me most, however, is that I can connect my phone to the network and use it fine. This is in fact how I'm creating this thread right now. This leads me to believe it might be something to do with her network card??
I have no clue what might be causing this issue as I'm not all that great with network related stuffs so any help would be greatly appreciated thanksss
I've tried other usual things such as restarting the router/pc etc and using numerous windows network troubleshooting tools to no avail.
The thing that confuses me most, however, is that I can connect my phone to the network and use it fine. This is in fact how I'm creating this thread right now. This leads me to believe it might be something to do with her network card??
I have no clue what might be causing this issue as I'm not all that great with network related stuffs so any help would be greatly appreciated thanksss
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