8GB DDR4 shows up instead of 16GB DDR4 NEED HELP

marcandre.morin96

Commendable
Aug 15, 2017
2
0
1,520
Ok so to start off with, today I upgraded my cpu i5 6600 to a i7 7700K & installed the corsair hydro series H100i v2 into my machine. I also changed my case & moved everything from the corsair graphite 230t black to a NZXT S340 white.

Before upgrading my cpu, my ram on windows 10 & my BIOS showed up as 16GB available. Now I have the 4 sticks installed & I only have 8GB of memory available on windows 10 & BIOS. Now what I find that is really weird is that my BIOS reads the 4 sticks of ram (photo link below) but only displays 8GB available. Each memory sticks are 4GB of DDR4. I never had that problem until today after upgrading & moving everything back to my new case. When I noticed the issue, I immediately removed all 4 of them & reinstalled them with the same issue after booting up again.

CPU-Z also shows that I have 16GB (photo provided). Any help would be appreciated!

Links for pictures:
https://ibb.co/c9Rcma
https://gyazo.com/610b384ab91d62d5f050dea309ce871e
https://i.gyazo.com/6a71fa1a59f930744fd5948bac048e56.png

CPU: I7 7700K 4.2GHz
MOBO: Asus B150M-A
RAM: G.Skill - Ripjaws 4 series 16GB (4x 4GB) DDR4-2400
OS: Windows 10 Home 64 Bit

6a71fa1a59f930744fd5948bac048e56.png

610b384ab91d62d5f050dea309ce871e
 

neiler0847

Reputable
Mar 25, 2015
384
1
4,965


Good to know! I would have checked that my BIOS was up-to-date and not bothered overwriting with the same version.