new laptop intel 8265 (extremely weak signal)

sawzai

Distinguished
Mar 25, 2011
7
0
18,520
Hi,

Just got a new laptop with "intel ac 8265".
Im running on windows 10.
It has extremely weak signal in my bedroom where i couldn't connect to the wireless at all.
i'm only able to connect it if i place it RIGHT next to my router in the hall.

Definitely it is not my router issue as i have 2 laptops with "intel ac 7260" and they showed FULL signal strength for both 2.4ghz and 5ghz .

How do i solve this issue ? could it be the hardware ?

I have tried :
1: maximise wireless performance (at the laptop power setting)
2: uninstall wireless driver > restart > install back to the latest driver

both does not work for me.
helppp
 
Solution


just an update. issue is fixed.
Aparrently there's 2 antenna wire not plugged into the wireless card. after plugging in, all is fine.

sawzai

Distinguished
Mar 25, 2011
7
0
18,520


just an update. issue is fixed.
Aparrently there's 2 antenna wire not plugged into the wireless card. after plugging in, all is fine.
 
Solution