Can't boot after doing a secure erase

gary_martin · Aug 17, 2017

I have a SSD and a HDD after i did a secure erase on both. My computer didn't boot no matter what F-key I push. I disconnected the HDD and the system booted then I reinstalled windows 10 on the SSD. I can't get my HDD going! I have been reading for a week on this problem. I think I need to install RAID first then OS, but not sure how to do this on a Dell XPS8700. Where did i go wrong? Thanks in advance

Barty1884 · Aug 17, 2017

Is the HDD detected in the BIOS?

If so, does it appear inside "Disk Management" inside Windows? You may just need to initialize/assign a drive letter for it to appear.

RAID shouldn't be relevant here....... you're not RAIDing anything?

gary_martin · Aug 17, 2017

No HDD not detected no where. not in BIOS or Disk Management.at the moment my HDD is disconnected if i plug it in and restart the computer goes to the Dell splash screen. if i disconnect the HDD it will start. and yes i have plugged in the HDD with the system going and still not detecting my HDD

Barty1884 · Aug 17, 2017

Is the SSD set as boot priority #1? Sounds like there's just conflict in the boot configuration and your BIOS is trying to boot from the HDD when it's attached.

It should be smart enough to skip past it to the next "bootable" option, but sometimes it just doesn't work.

Ensure the SSD is set to priority #1should fix the issue.

gary_martin · Aug 17, 2017

It don't appear in Device Manager either

gary_martin · Aug 17, 2017

my computer has a place for 6 SATA cd-rom is in #2 SSD is in #6 can that be changed

Barty1884 · Aug 17, 2017

gary_martin :

Ok, can we confirm something first.

If the HDD is connected, you cannot boot into the OS at all? That's what I was reading.

So, in order to boot into the OS (and be able to open Device Manager or Disk Management), the HDD isn't connected? Is that correct?

gary_martin :

The boot priority is a list in the BIOS and not directly related to the SATA ports on the board.
Ideally you'd use port #0 on the motherboard, and have it listed as priority #1 in the boot options in the BIOS.

The BIOS change to have the SSD as #1 should be sufficient though, with the SATA port on the board not mattering much.

gary_martin · Aug 17, 2017

Barty1884 :

gary_martin :

Ok, can we confirm something first.

If the HDD is connected, you cannot boot into the OS at all? That's what I was reading.

So, in order to boot into the OS (and be able to open Device Manager or Disk Management), the HDD isn't connected? Is that correct?

gary_martin :

The boot priority is a list in the BIOS and not directly related to the SATA ports on the board.
Ideally you'd use port #0 on the motherboard, and have it listed as priority #1 in the boot options in the BIOS.

The BIOS change to have the SSD as #1 should be sufficient though, with the SATA port on the board not mattering much.

gary_martin · Aug 17, 2017

yes that is my problem in a nut shell

gary_martin · Aug 17, 2017

My first boot is " Master Boot Record" not a SSD my 2nd in my CD-ROM. My first Boot should say Samsung SSD PM 830 mSATA 256GB...right? Because that is what it is my missing HDD is Seagate S1E25772

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