Win 10 Home 64bit shuts down after Win logo on boot

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erikmatt

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Aug 17, 2017
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I just built a new computer and on boot after POST the windows logo will appear but then it will automatically shut down. I have to manually press the power button again in order for it to successfully startup. Does anyone know what the problem is?

SPECS:
Intel i7 7700k
Asus ROG Strix Z270G Gaming MB (MicroATX)
32 GB RAM @ 3200MHz
500GB WD Blue M.2 SSD (with OS boot manager)
Mushkin Enhanced 2.5" 60GB SATA III 7mm SSD
Samsung 850 EVO 500GB 2.5-Inch SATA III SSD
Corsair RM550x PSU


 
Solution
smorizio
to the thread starter that issue is the cpu memory controller not being able to set the ram speed and voltage up right at post. use the usb flashback if your mb has it put the newest bios file on the mb. if it still acts up check the mb ram guild. most newer pc want you to use two 16g sticks. sometimes if you use 4 sticks you have to bump the ram voltage up.
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elbert

elbert

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Jan 11, 2005
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Did you overclock the system after installing windows? If so your CPU may not be getting enough voltage. You need to reset your bios to try overclocing again. If you dont know how for your motherboard unplug from the wall and pull the motherboard battery for 5 minutes.

If it just did this for no reason test your RAM by using only 1 stick at a time. Swap and test the econd stick.
 
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erikmatt

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Aug 17, 2017
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"Did you overclock the system after installing windows? If so your CPU may not be getting enough voltage. You need to reset your bios to try overclocing again. If you dont know how for your motherboard unplug from the wall and pull the motherboard battery for 5 minutes. If it just did this for no reason test your RAM by using only 1 stick at a time. Swap and test the econd stick."

No overclocking at all since building it except for raising the RAM frequency to 3200MHz. I went into BIOS settings and looked at temps. CPU temp was at 47C and MOBO temp was at 36C. I don't think that's very high so I don't believe it's a problem with the cooler being installed incorrectly. I haven't tried to use each RAM stick individually (I have 4) but maybe I will later as a last resort.

"Was this a clean format/fresh Windows install, or merely a MB/CPU swap, use a hard drive from a previous MB's entirely different chipset/CPU/RAM. but just install the old drive, power on, and 'hope for the best'?"

This is a fresh install of Windows 10 64bit on a new motherboard and a new CPU. The only components that are not new are my graphics card (NVIDIA 980 Strix) and the Mushkin and Samsung hard drives. The OS is installed on the WD M.2 drive.



 
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elbert

elbert

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Jan 11, 2005
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Raising the RAM is a overclock of the RAM and may be unstable. You may need 1.375~1.4v. This or try 2667~2933 speed. Given your system is starting atleast to logo it may need just a bit more voltage on the RAM. I first suggest lowering he speed to make sure the RAM is the issue before changing the voltage any.
 
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erikmatt

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Aug 17, 2017
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I've used a PSU Tester to see if the PSU was faulty. The 24pin MB and 8pin CPU tested 'PG' and all lit up as they should. I also removed the battery, waited a bit, then put it back. Both times I've tested a cold boot (power on after a short wait) and it automatically shut down, just like before. After it shut down, I powered it on again and it started successfully, just like before.

"Raising the RAM is a overclock of the RAM and may be unstable. You may need 1.375~1.4v. This or try 2667~2933 speed. Given your system is starting atleast to logo it may need just a bit more voltage on the RAM. I first suggest lowering he speed to make sure the RAM is the issue before changing the voltage any."

I set the frequency to default instead of manually overriding it to 3200. I'm still getting an automatic shutdown. Thanks for your help anyways!
 
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mdd1963

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Jan 14, 2006
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lets remove the gpu entirely, and run off of integrated video while testing for stability; this will remove the GPU from the equation entirely, and, might free up 150-180 watts of power or so....

confirm your GPU had it's external pwr input(s) from PSU connected?

Most PSU testers are just short of worthless, as they put no actual load on a PSU...
 
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erikmatt

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Aug 17, 2017
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"lets remove the gpu entirely, and run off of integrated video while testing for stability; this will remove the GPU from the equation entirely, and, might free up 150-180 watts of power or so....
confirm your GPU had it's external pwr input(s) from PSU connected?
Most PSU testers are just short of worthless, as they put no actual load on a PSU... "

I removed the GPU, plugged the monitor into the hdmi jack in the MB and powered on and off multiple times. It still managed to shut off at exactly the same point. For any of you familiar with Asus ROG MBs, I will see the Republic of Gamers splashscreen, the screen will turn black, then I will see the same screen again for 1-2 seconds, then the PC will just shut off. No progress wheel or anything. I press the power button on the pc case again after a few seconds and it will start normally with no problems. The GPU had the external power inputs plugged into it with white LEDs indicating they were plugged in (instead of red). It's the weirdest thing. I am really starting to think that the 550w PSU is underpowered for my setup and that I need more wattage. If any of you agree, how many watts are necessary and which PSU brands and models should I look for? Thanks everyone as always.
 
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ohiou_grad_2006

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Dec 3, 2011
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Don't look at watts as much as amps. Personally, I run an evga 600 bronze. It has a single 12 volt rail with 49 amps. Pick something from a trusted babe such as evga, Corsair, antec, etc. Personally I like psu's with a single rail, but multi rail designs aren't necessarily bad either.

How big of a unit you need depends on how much you are running, but keep in mind watts don't always tell the story. I have about psu that is a spare that is 650 watts, but only has 38 amps on the 12 volt rail. So gives you an idea the differences between brands at times.
 
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mdd1963

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Jan 14, 2006
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a 7700K on a MB with no GPU would only need 130 watts or so, max...

If GPU is removed, disconnect all drives, both SATA connections and power inputs to same...; disconnect USB headers to front panel, in case one is shorted...

If unit is still literlaly powering itself off, try a known good PSU....

If still bad, your MB is bad, barring a 1 in 1,000 chance of aan actual CPU failure. Double check CPU fan plugged into right header...
 
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erikmatt

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Aug 17, 2017
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"Don't look at watts as much as amps. Personally, I run an evga 600 bronze. It has a single 12 volt rail with 49 amps. Pick something from a trusted babe such as evga, Corsair, antec, etc. Personally I like psu's with a single rail, but multi rail designs aren't necessarily bad either.
How big of a unit you need depends on how much you are running, but keep in mind watts don't always tell the story. I have about psu that is a spare that is 650 watts, but only has 38 amps on the 12 volt rail. So gives you an idea the differences between brands at times."

In the OEM's specs table, the +12V reads 45.8A.

"If GPU is removed, disconnect all drives, both SATA connections and power inputs to same...; disconnect USB headers to front panel, in case one is shorted... If unit is still literlaly powering itself off, try a known good PSU.... If still bad, your MB is bad, barring a 1 in 1,000 chance of aan actual CPU failure. Double check CPU fan plugged into right header..."

I removed the GPU, and disconnected all SATA so that only the 8pin and 24pin CPU and MOBO connections were in the PSU. I checked the CPU Fan connection and made sure it was in the correct place and tightened.

...and it still has the issue of turning off at the splashscreen.

I will go ahead and buy a EVGA PSU with more wattage, also putting the amps per rail into account as ohiou_grad_2006 had suggested. My previous pc I built used a 850W EVGA PSU so I might get something similar. I will let everyone know how I make out.


 
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erikmatt

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Aug 17, 2017
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smorizio

smorizio

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Jan 22, 2010
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to the thread starter that issue is the cpu memory controller not being able to set the ram speed and voltage up right at post. use the usb flashback if your mb has it put the newest bios file on the mb. if it still acts up check the mb ram guild. most newer pc want you to use two 16g sticks. sometimes if you use 4 sticks you have to bump the ram voltage up.
 
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Solution
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erikmatt

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Aug 17, 2017
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The BIOS is 1009, the newest version. What do you mean "MB RAM guild?" I have 4 sticks of 8gb GSkill TridentZ RGB RAM.

 
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