Hi guys. i keep getting the BSOD, it normally occurs when i try to download photoshop from the adobe cc app.
i have ran chkdsk and memtest which came back with no errors.
here is the dump.
thanks for your help!
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System Information (local)
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Computer name: DESKTOP-RBSF5LJ
Windows version: Windows 10 , 10.0, build: 14393
Windows dir: C:\Windows
Hardware: ASUSTeK COMPUTER INC., Z170-PRO
CPU: GenuineIntel Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17115496448 bytes total
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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Fri 18/08/2017 11:35:38 your computer crashed
crash dump file: C:\Windows\Minidump\081817-4093-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x149F90)
Bugcheck code: 0x189 (0xFFFF900549B27BC0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 18/08/2017 11:35:38 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: afd.sys (afd+0x6A25C)
Bugcheck code: 0x189 (0xFFFF900549B27BC0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\afd.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Ancillary Function Driver for WinSock
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Fri 18/08/2017 10:36:46 your computer crashed
crash dump file: C:\Windows\Minidump\081817-4078-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x149F90)
Bugcheck code: 0xA (0x8, 0x2, 0x0, 0xFFFFF802CACAD847)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
i have ran chkdsk and memtest which came back with no errors.
here is the dump.
thanks for your help!
--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------
Computer name: DESKTOP-RBSF5LJ
Windows version: Windows 10 , 10.0, build: 14393
Windows dir: C:\Windows
Hardware: ASUSTeK COMPUTER INC., Z170-PRO
CPU: GenuineIntel Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17115496448 bytes total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Fri 18/08/2017 11:35:38 your computer crashed
crash dump file: C:\Windows\Minidump\081817-4093-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x149F90)
Bugcheck code: 0x189 (0xFFFF900549B27BC0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 18/08/2017 11:35:38 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: afd.sys (afd+0x6A25C)
Bugcheck code: 0x189 (0xFFFF900549B27BC0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\afd.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Ancillary Function Driver for WinSock
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Fri 18/08/2017 10:36:46 your computer crashed
crash dump file: C:\Windows\Minidump\081817-4078-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x149F90)
Bugcheck code: 0xA (0x8, 0x2, 0x0, 0xFFFFF802CACAD847)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.