Computer freezes after starting and on re-boot says 'Warning!!! The previous overclocking had failed' - how to fix?

coreysklov

Prominent
Aug 19, 2017
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510
I bought a custom-built PC on Ebay a couple of years ago and for the most part it has worked fantastically, but I've been having a few problems with it recently. The system specs are as follows:

OS: Windows 10 Home
System manufacturer: MSI
Processor: Intel(R) Xeon(R)
CPU X5450
BIOS: American Megatrends Inc. V28.10
RAM: 6.00GB
Graphics card: Intel(R) G41 Express Chipset#

So, the problem I've been having is that when I go to start the computer, it typically freezes within a minute or two of startup. Sometimes it freezes before it even gets to the user desktop. I do a hard reboot, and sometimes it will restart the computer fine (but still freeze after a couple of minutes), but quite often the computer will make the whirring noise indicating it is trying to start, but then fail. After a couple of minutes of unsuccessful attempts, the restart will normally work again, and quite often I'll see a page saying "Warning!!! The previous overclocking had failed" (example). I don't really know what I'm doing so I haven't tried too many fixes, but I've tried reverting to fail-safe settings, reverting to optimised settings, and just keeping the settings as they are, but it doesn't seem to make too much of a difference - usually it will freeze after a few minutes either way.

However, after many unsuccessful attempts, the freezing suddenly stops and I can use the computer just fine (as I am doing now). When the issue first started happening it would only freeze a couple of times before working fine so it wasn't too much of an issue, but it's taking longer and longer now - this morning I was sat by the computer restarting it for two hours before it worked. The fact that it can work fine suggests to me that maybe there's no physical damage, but something is causing the problem nonetheless and I'd like to be able to fix it. I've made sure all my drivers are updated and I've tried disabling most of my startup processes, but neither of those attempts worked.

I've also had problems in the past with different BSoDs, mostly related to memory management I think but with lots of different error messages. I think it is probably related to the problem - over the past few weeks the cause of failure has been a pretty even split between freezing or BSoD, and either way I have to restart. Quite often the graphics will mess up when it freezes too, and lines will appear across the screen.

All advice is greatly appreciated and I'm happy to post any more information if needed - I'm not that computer-savvy though, so I might need to be guided a little bit. Thanks in advance
 

njsullyalex

Prominent
Aug 13, 2017
42
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Here are a few things you can try:

1. If you did overclock the CPU, reset the overclock back to stock clocks.

2. Reset the CMOS. The easiest way to do this is to remove the small, round battery on the motherboard after unplugging the power supply from the wall, holding down the power button for 10 seconds, and putting the battery back in when it is done plugging the system back in. This wipes any bad code that could be causing problems on the mobo. It once fixed a BSOD problem I had.

If this does not work, there isn't much else I can tell you (I'm a little new here, and a complete noob at overclocking). But this is the best solution I can give you, hopefully it works.
 

coreysklov

Prominent
Aug 19, 2017
3
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510


Thanks for the idea. I didn't intentionally overclock at all (I wouldn't know how to if I'm being honest). Is resetting the CMOS easy for someone who has no idea what they're doing but can follow basic instructions if need be? I don't want to make the problem worse, but I'm willing to try a fix myself if it's relatively easy to learn.

 

danieleejohnson

Commendable
Aug 11, 2017
7
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1,520
On my motherboard you reset the cmos by short circuiting two metal pins with a screwdriver or something metal. If you can find a manual online for your specific motherboard it should have simple instructions.
 

njsullyalex

Prominent
Aug 13, 2017
42
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560



What danieleejohnson said before will work, but if you can't do that, locate the small, round battery on the motherboard. If it is an ATX or Micro ATX board, it is usually located just beneath the first PCIE slot. Simply unplug the system, remove the battery (a flathead screwdriver may help), hold the power button for 10 seconds to drain any electricity left in the system, place the battery back into the system, plug the system back in, and turn it on.

This will in no way harm your system. The CMOS battery is there to store data about the BIOS. When you remove the CMOS battery, it will erase all of the stored data, but never the BIOS itself, and the BIOS will reset to its default settings. You will have to reset you system's date and time in the BIOS when it is done, but that is it. Anything on your hard drive will remain untouched.

Here is a picture of a CMOS battery. Once again, I did not take this picture (I found it from Google Images)
https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&ved=0ahUKEwjug-v-gebVAhWi3YMKHU0iC4QQjRwIBw&url=http%3A%2F%2Fwww.trishtech.com%2F2015%2F07%2Freplace-cmos-battery-on-motherboard%2F&psig=AFQjCNGvPJ2WiCX8-ZY5uHC1bECFizDgmg&ust=1503325463028240
 

coreysklov

Prominent
Aug 19, 2017
3
0
510
Hi all, just to provide an update on this:

I removed the CMOS battery and waited for a minute or two before putting in a new one, so that the BIOS would be reset, but unfortunately I'm still having the same problem. A couple of days ago I launched it up in safe mode with networking and it worked fine all evening, but unfortunately now it's freezing or BSODing within a couple of minutes of startup, even in safe mode, and is pretty much unusable. For the last couple of days it mostly just fails on POST.

Here are a few other things I tried:

-Cleaned all dust from inside of PC - same result

-Used a new multi-plug adaptor and a new wall socket, just in case there was some sort of external power problem - same result

-Ran sfc /scannow in command prompt, which reported no problems

-Ran chkdsk in command prompt - can't remember exactly what the result was (and unfortunately now I can't use the PC for long enough to redo it and get the exact message), but I don't think it was any cause for concern

-Tried running Windows Memory Diagnostics, but the PC keeps freezing before the test is complete


Does anyone have any further suggestions for things I could try, or for what exactly the problem might be?

One thing I'm finding strange in particular is that whilst it's been freezing frequently for the past few months, it somehow managed to work fine all night a few days ago, but now isn't working at all once again - would that sort of pattern be possible with hardware failure? In any case, I'll most likely take it to the repair shop soon enough, but for the time being I'm just wondering if there's any more solutions/troubleshooting I could try myself and potentially save myself a costly repair fee if I get lucky - I'm learning lots about computers, if nothing else.