external give me this challenge to solve but i think an expert's opinion is very much needed.

jp86campoy

Prominent
Aug 19, 2017
1
0
510
i have this problem with my external. it can't be open it ask me to FORMAT and i did but unable to format i also tried formatting using computer management>disk management>delete>new volume and all that i have read online. i also removed the enclosure board (sata usb) change to new and tried to format again via easeUS but still nothing happens..my external i just one year old and it didn't drop. PLEASE HELP....thanks a lots..
 
Solution
Given your symptoms, the drive might have actually failed/crashed, in which case little can be done short of resorting to professional data recovery services, ranging from as little as $300 to $3000...