Router connection/speed issue?

Jackg95

Reputable
Oct 28, 2015
11
0
4,510
Hi guys,

Apologies if this is the wrong place to ask but am having issues with my router.

Originally I had a BT Hub 4 but the range wasn't very good in my room etc so I purchased a Asus router which had way better range however the internet gets slow randomly and then after a reset it's all good again? I have a lot of devices connected to it but I don't think that would be the issue?

Also it's on 2.4ghz currently so should I switch to 5ghz or not? I turned the internet off on the BT Hub but the 5ghz channel still shows up on a WiFi analyser app I have so would that be interfering with the Asus router?

Thanks
Jack
 
Solution
"I turned the internet off on the BT Hub but the 5ghz channel still shows up on a WiFi analyser app I have"

Disconnect the BT Hub from the mains supply and then it cannot possibly be sending out a WiFi signal at all.

If you've already done this then what you are seeing on the WiFi analyser is most likely a different Home Hub used by someone else on your street.
"I turned the internet off on the BT Hub but the 5ghz channel still shows up on a WiFi analyser app I have"

Disconnect the BT Hub from the mains supply and then it cannot possibly be sending out a WiFi signal at all.

If you've already done this then what you are seeing on the WiFi analyser is most likely a different Home Hub used by someone else on your street.
 
Solution

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