Upgraded to Zotac 1080ti. Crashing, unstable, games freezing.

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dsaylor

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Nov 1, 2013
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Troubleshooting my crashing and stability issues after upgrading to a 1080ti. I did the usual driver cleaning in safe mode with DDU twice now. I've also opened up the monitors of Nvidia Inspector and GPU-Z while running games (Wildlands, BF4, GTAV, Paragon) and no error messages are given. I've tried in game benchmarking (Wildlands) and the first few times on low-high settings, there were no crashes. Once I bumped sliders to Ultra presets, the benchmark would cause a crash. Same result when joining a 64p server on BF4 after about 5 minutes of stress.

My PSU is plenty @ 850w and power mode is set to high performance.

Nvidia Control Panel and Geforce Experience are also acting funky. The control panel crashed and crashes upon re-opening. I tried both methods of driver application: once through Geforce Experience and once from downloading the drivers separately from the website.

If it's worth mentioning, I had a 980ti previously installed with ZERO stability issues on the latest drivers via Geforce Experience.
 
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Roland Of Gilead

Roland Of Gilead

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Aug 8, 2008
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maybe you have a faulty GPU. Have you tried the obvious, just making sure the GPU is seated correctly, both power connectors are plugged in? If it's a modular PSU maybe try a new 8 pin cable. Cheap enough to buy.

Just because you have an 850w PSU doesn't necessarily mean it hasn't failed either. So don't rule that out just yet. What PSU do you have - make and model?

Do you still have the 980ti? maybe swap it out to see if it's still the same. That might indicate the PSU more than the GPU.

If after ruling our a couple of things, then consider RMA'ing it.
 
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Ne0Wolf7

Ne0Wolf7

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Jun 23, 2016
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You said you have an 850W PSU, but that only tells us your wattage, not its quality. What is the make and model of the PSU? If its a low quality unit, even if its advertised at 850 doesn't mean it can do 850 for more than a few milliseconds.
 
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dsaylor

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Nov 1, 2013
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I7 4770k @ 3.5ghz
16gb ram ddr3
XFX Pro 850w PAY
Samsung 850 SSDs
Asrock Extreme4 board

Display is an Acer Predator 3440x1440
 
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EpIckFa1LJoN

EpIckFa1LJoN

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Jul 27, 2016
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Which Zotac model. That's important too. The AMP! Extreme edition suck up a whopping 350W on full load, which is easy to do especially on an X34 (I also have one and an AMP! Extreme 1080 Ti). If one of your rails isn't great it could be not delivering enough power.

Secondly what are your temps when doing this? I guarantee you a 1080 Ti is pushing the rest of your machine to it's absolute limits.
 
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EpIckFa1LJoN

EpIckFa1LJoN

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It could be something other than the GPU, what are the temps of the other parts of your system? Mainly the CPU per core? I know for a fact BF4 and GTA V are pushing your CPU HARD, because I have a 6700K @ 4.7GHz and those still push my CPU pretty hard.
 
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dsaylor

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Nov 1, 2013
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I can't give you an accurate CPU temp because things crash too quickly. (Lol)

I find it hard to give stake in hardware failure since my system was rock solid with the 980 installed. I'm going clean the drivers one last time, double check the card is inserted and powered correctly, then give it one last go. If that fails I'll reinstall the 980 and start from there.
 
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EpIckFa1LJoN

EpIckFa1LJoN

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Well, because your GPU is now able to push higher, it is also making your CPU work harder. In addition, your old GPU probably drew 250W tops, the new one is drawing over 320W, it might be possible, if unlikely, that your PSU's rails can't keep up (3.5v rail I think). If either of those things are the case its not the card.

Here's what you could try.

Try taking out the card and run off integrated graphics. Do some CPU stress testing using prime95, Asus RealBench, LinX, whatever. But if you see any issues it could be something with the rest of your system. If you don't it at least rules out the CPU. It's not unlikely. My 3770k and the rest of my old system ran perfectly fine until I got a 1080 and then I had a number of new issues and ended up replacing it with the 6700k I have now and pretty much the rest of the system.


If it passes that, try borrowing another PSU, a much better one preferably, if that's not possible just see if you can return the card for a new one, if the new one has the same problem its your PSU. If not, you have your answer anyways and it was the GPU, two birds one stone.

If that's not possible your only option is to RMA, but that would take quite a bit longer so I would just see about returning it for a new one.
 
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