Today while playing hitman my computer shut down and restarted, it's the first time it has ever happend, I thought there was a blackout but my TV was still on.
Anyway the GPU gave no video feedback, the led on the side turns on but nothing else, the fans don't spin (they never spin below 52°C, although I think they are supposed to spin on startup?) the card is connected through an hdmi cable, for a second the tv goes from no signal to black screen to no signal again, I switched the hdmi cable to the motherboard slot to use the onboard graphics (I5 4670) and it gives video feedback, meaning the GPU isn't even recognized as active, I checked the bios it's set to prioritize the PCI slot.
When the PC shut down I couldn't smell any burning plastic from inside, I'm at a loss, I've contacted sapphire for RMA but still no response (their site says I have to contact the reseller, which is amazon, but amazon's site says they don't RMA past 30 days).
I know it's a long shot and the GPU is probably done but do you have any suggestions?
EDIT: The PSU is an XFX TS 650, I have tried the other PCIe slot and the other PCI cables from the PSU.
Anyway the GPU gave no video feedback, the led on the side turns on but nothing else, the fans don't spin (they never spin below 52°C, although I think they are supposed to spin on startup?) the card is connected through an hdmi cable, for a second the tv goes from no signal to black screen to no signal again, I switched the hdmi cable to the motherboard slot to use the onboard graphics (I5 4670) and it gives video feedback, meaning the GPU isn't even recognized as active, I checked the bios it's set to prioritize the PCI slot.
When the PC shut down I couldn't smell any burning plastic from inside, I'm at a loss, I've contacted sapphire for RMA but still no response (their site says I have to contact the reseller, which is amazon, but amazon's site says they don't RMA past 30 days).
I know it's a long shot and the GPU is probably done but do you have any suggestions?
EDIT: The PSU is an XFX TS 650, I have tried the other PCIe slot and the other PCI cables from the PSU.
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