Unable to access the internet after system update

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Chronoxx98

Commendable
Sep 6, 2016
18
0
1,510
Hello,

Yesterday I could connect to Internet without any problems, normal connection, even faster than normally. Before going to bed, I start the very short system update, then shut down my computer, and go to sleep.

When I woke up, no internet connection, I restarted my computer but nothing, I also restarted my wifi but nothing, I can connect to internet on every other devices but not this one...

I also tried to connect by Ethernet but nothing change.. can't connect to internet..
When im on Wifi, it says "connected to internet" but i am not.. I can't load any websites, skype is offline, etc.. On Ethernet it just says "no internet access"..

Please help me, I tried many solutions like the: ipconfig/release and ipconfig/renew in command prompt, change flux speed, etc but nothing...

Thank you very much for you help !

Antoine
 
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R_1

Expert
Ambassador
Sep 8, 2015
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Have you rebooted all network equipment?
are any other devices connecting to the wifi, tablet, phones?
in device manager is the network connection showing an error?
have you tried a static IP address?
have you tried removing the update that was installed last night?
 
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C

Chronoxx98

Commendable
Sep 6, 2016
18
0
1,510


I tried to find the drivers for my Ethernet card (Killer E2200 Gigabit Ethernet controller) but i couldnt find it..

 
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C

Chronoxx98

Commendable
Sep 6, 2016
18
0
1,510


Yes, i rebooted everything, I have a tons of devices connected on wifi but my computer is in Ethernet..
No there is no error in the device manager...
I haven't tried the static IP address..
And I removed last update that i installed last night but still nothing...

thank you for you help

 
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