AMD RX580 doesn't go beyond 300mhz

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KevinNYC

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Dec 19, 2016
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Hi everybody!

So I just built my PC recently and almost everything went well, but today I noticed the low fps in my games. Then I looked at the max gpu usage in HWMonitor and noticed it didn't go over the 300mhz.
My drivers are up to date.

Does anyone know what the problem is here? Please let me know if you do.

Thanks in advance,
Kevin
 
Solution
HamBown81
It is the driver package, I have the same issue. The card is not actually running at that speed.

On top of showing idle clock speeds, my card also started reporting GPU usage locked at 16% with 17.7.2 and the behavior was retained after rolling back to 17.7.1. The newest 17.8.X driver is better but still incorrectly reports usage for me, unless I have "Unified GPU Usage Monitoring" enabled in MSI Afterburner. Even then, only Afterburner reads correctly.

I installed 17.4.3 instead and then Windows reverted my card to 17.1.1 as the "recommended" package. Everything is reporting properly for me now.

EDIT: Crimson 17.5.2 also worked well for me and is reccommended by others, but it is non-WQHL if that is of concern and I figured I...
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KevinNYC

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Dec 19, 2016
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I couldn't find 17.7.1, so I just installed 17.7.2 again. It worked again then, but after a few days it happened again.

EDIT: I rebooted my pc and then it worked again, so I guess it's some sort of bug?
 
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HamBown81

HamBown81

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Aug 3, 2017
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It is the driver package, I have the same issue. The card is not actually running at that speed.

On top of showing idle clock speeds, my card also started reporting GPU usage locked at 16% with 17.7.2 and the behavior was retained after rolling back to 17.7.1. The newest 17.8.X driver is better but still incorrectly reports usage for me, unless I have "Unified GPU Usage Monitoring" enabled in MSI Afterburner. Even then, only Afterburner reads correctly.

I installed 17.4.3 instead and then Windows reverted my card to 17.1.1 as the "recommended" package. Everything is reporting properly for me now.

EDIT: Crimson 17.5.2 also worked well for me and is reccommended by others, but it is non-WQHL if that is of concern and I figured I would go all the way back to launch day
 
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