Hi all,
I've been experiencing some drastic ping spikes in my connection for the last month. I notice in a live environment, such as an internet call, a livestream with no buffer, an online game etc. that ping will be around 30ms, but as frequently as every minute or sometimes up to 5 minutes, the ping will spike drastically, if only a moment, to 300-700ms. Of course I observe this spike in multiple applications first to ensure its not a server side issue of the target app. My internet plan is 30mbps, but a lot of devices are connected. However for the past year I've had no ping issues and I can't think of anything else has changed. I will share my troubleshoothing process.
First I tried a different wireless adapter, but the symptoms did not change. I powered off almost every other device and tested again, to see if the ping spikes were related to available bandwith, but still received the spikes. I tried a laptop computer to test if maybe rogue applications were interfering with my PC connection, but it showed identical symptoms to my desktop. Using ethernet annoyingly also did not solve the problem, which was very strange. At this point, I determined that the router, and modem, and my ISP were the only things left in the chain. My modem has a built in router that I don't use. Disconnecting from my normal router and using the built in router instead did not solve the issue. After calling my ISP, they told me everything looks normal as far as they can see, so I suspecting an issue with the modem.
Well today I got a brand new, higher end modem from them, as well as upgraded my plan to 150mbps. Using the new modem with the new built in router still did not fix the issue. I think I've exhausted all possibilities known to me. I've swapped out each individual piece of gear at this point. I'm really at the end of my wit.
One other thing I can't quite understand is when I ping my own router through command console (pint -t ip) I can even observe the ping spikes here, suggesting there is a probelm localy regardless of internet? I've only measured it this way after getting the new modem, but since I still get the same spikes, we can assume it was always happening locally too. What doesn't make sense is that you would think swapping network adapters, routers, or modems should have solved the issue here already. The router is about 15 feet from my computer and the distance didnt cause issues before, which is irrelevant anyway considering ethernet has the same problems.
There must be something crtical I am missing. Any suggestions are welcome. I'm a real newbie at this and I've tried my best to troubleshoot the issue to this point.
I've been experiencing some drastic ping spikes in my connection for the last month. I notice in a live environment, such as an internet call, a livestream with no buffer, an online game etc. that ping will be around 30ms, but as frequently as every minute or sometimes up to 5 minutes, the ping will spike drastically, if only a moment, to 300-700ms. Of course I observe this spike in multiple applications first to ensure its not a server side issue of the target app. My internet plan is 30mbps, but a lot of devices are connected. However for the past year I've had no ping issues and I can't think of anything else has changed. I will share my troubleshoothing process.
First I tried a different wireless adapter, but the symptoms did not change. I powered off almost every other device and tested again, to see if the ping spikes were related to available bandwith, but still received the spikes. I tried a laptop computer to test if maybe rogue applications were interfering with my PC connection, but it showed identical symptoms to my desktop. Using ethernet annoyingly also did not solve the problem, which was very strange. At this point, I determined that the router, and modem, and my ISP were the only things left in the chain. My modem has a built in router that I don't use. Disconnecting from my normal router and using the built in router instead did not solve the issue. After calling my ISP, they told me everything looks normal as far as they can see, so I suspecting an issue with the modem.
Well today I got a brand new, higher end modem from them, as well as upgraded my plan to 150mbps. Using the new modem with the new built in router still did not fix the issue. I think I've exhausted all possibilities known to me. I've swapped out each individual piece of gear at this point. I'm really at the end of my wit.
One other thing I can't quite understand is when I ping my own router through command console (pint -t ip) I can even observe the ping spikes here, suggesting there is a probelm localy regardless of internet? I've only measured it this way after getting the new modem, but since I still get the same spikes, we can assume it was always happening locally too. What doesn't make sense is that you would think swapping network adapters, routers, or modems should have solved the issue here already. The router is about 15 feet from my computer and the distance didnt cause issues before, which is irrelevant anyway considering ethernet has the same problems.
There must be something crtical I am missing. Any suggestions are welcome. I'm a real newbie at this and I've tried my best to troubleshoot the issue to this point.
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