PC shuts down randomly only while gaming

Chriss_2

Commendable
Dec 6, 2016
6
0
1,510
Hello!
My specs are:
CPU : intel core i7 4790k
MOBO : Asrock z87 pro3
GPU : Sapphire R9 270x
RAM : 4GB Corsair
PSU: Corsair 750W CX 750M

So, my pc shuts down randomly only while gaming.It can be the moment I start the game or within 5-10-30 min of gaming

some times it wont shut down.
when it shuts down it will power up again without doing nothing,


the temps of the cpu mobo and gpu are fine,, the voltages of the mobo are fine
When the Turbo boost is on, the pc will shut down the moment i start the game,when i turn it off some times it wont shut down and let me play for 10 min to 24h.

i searched other forums and found that if i turn the C states off the pc wont turn off,,i did that and the pc for 1 week or more didnt shut down. After that i used a 2nd monitor and while gaming in one of the monitors, the pc shut down so i thought it must be the 2nd monitor,,pluged it off and still the same with the c-states off,turbo boost off and 1 monitor

anyone have similar problems that can help me?


 

xTP Official

Commendable
Oct 12, 2016
67
0
1,660
check and make sure the cooler is in perfect sit in the processor if someways it not sit right it could make the temp out of control.likely this is the case of auto shutdown because overheat, this may require u to change the cooler (all the heat sink not just the fan) at worse the old one may be damaged in some parts.

also cpu fan is a special fan they different than ordinary case fan, they have higher rpm and require high static pressure to push air toward the heatsink

Thanks
 

Chriss_2

Commendable
Dec 6, 2016
6
0
1,510


Bios Version is 2.5
 

Chriss_2

Commendable
Dec 6, 2016
6
0
1,510


i thought that it was the heatsink fisrt,but the temps goes max at 70-79c

 

blockhead78

Distinguished


that could quite well be your problem then

your CPU is only supported with that motherboard as of bios version 2.9

update your bios, make sure all settings are default and see if it becomes more stable

http://www.asrock.com/mb/intel/z87%20pro3/#BIOS
 

Chriss_2

Commendable
Dec 6, 2016
6
0
1,510



BIOS ver 2.9 and still turns off with turbo boost on and c states

with turbo boost off and c states off dont know if it will shut down,,will see .. but i dont think its the bios,,when i bought this pc, it didnt turn off