Monitor - No signal / sound stutter in-game or when launching

2014Gaming

Honorable
Jan 10, 2014
3
0
10,510
Hello,

I have had this issue for the past 4 days, it began when I was playing CSGO, half way through the game - the monitor would go black with no signal, and the sound in my headset will stutter (forcing me to turn the PC off and restart). It also happened when browsing Facebook, and when attempting to launch World of Warcraft, it cuts off.

Setup:

GPU: MSI Rad R9 380 GAMING 4GB/DDR5 (NOT OC)
MOBO: MSI 970 GAMING AM3+ Mobo
RAM: CORSAIR 4x4GB VENGEANCE PRO 1866/MHZ (RED)
CPU: AMD 8350 Eight Core Processer (4GHZ) (Not OC)
COOLER: CORSAIR H60 WATERCOOLING
PSU: Powercool 80 Plus 850W (PC-850AUBA-M) (Bad choice probably)
CASE: CORSAIR CARBIDE SPEC01 RED LED
HDD: 1TB SEAGATE SSHD (HYBRID)
MONITORS: (1) 24" ACER K242HLABID
COOLING: 4x CORSAIR AIR SP120 (RED)




What have I done so far?


  • Uninstalled all Drivers
    Formatted HD, Re-installed a fresh Windows 10
    Cleaned the system out for any dust
    Tried a different monitor
    Monitored Temps (50-60c for CPU/GPU)
    Memtest
    chkdsk
    Changed HDMI & Power Supply Cable

I've seen multiple threads online regarding a similar issue but the fixes they've had aren't working, and before I go and purchase a brand new system today, I'd like to have someone look at this and see if I have missed anything, I've attached some screen shots of HWMonitor details.

https://ibb.co/h4SHCQ
https://ibb.co/mOhCe5

 
not sure then really thats too short a period for it too start failing is the motherboard bios up to date.
BIOS
have a fresh formatted FAT32 USB stick download the bios from motherboard manufacturer stick the bios you just downloaded on the USB stick recommend at least 2 bios's re-boot press the delete button repeatedly to get into bios select system update bios select usb device flash it leave it to do its thing then you should be good with new bios
if done wrong will brick your motherboard
 

blockhead78

Distinguished
not reading good things abut powercool psu's

given the steps you've already tried and depending on the outcome of the bios update, it sounds like either a power issue, or the GPU has developed a fault

sure fire way of checking the GPU is trying it in a friends PC, or in a PC shop... alternatively, try someone elses adequately specd PSU in your system (if possible)
 

2014Gaming

Honorable
Jan 10, 2014
3
0
10,510


Just stuck an old GPU in the system and touch wood it appears to have stopped or at-least has lasted 30 minutes in a game. Probably safe to say that the GPU developed a fault.