Total physical memory less than installed memory

Toggle sidebar Toggle sidebar
S

Shane_6

Honorable
Oct 1, 2015
28
0
10,530
I have an hp elitebook 8470p. It came with 4gb of ram and supports up to 16gb. I put in another 4gb stick today and it shows 8gb installed but only shows 2.96gb in the total memory and 2.07gb in available. Is this right or should it be higher?
 
Solution
atomicWAR
Yeah sounds like a windows 32bit issue. If running 32bit only 4gb is usable, including your vram (thus the difference you are seeing, likely). Make sure your are running windows 64bit.
Sort by date Sort by votes
mrjack2207

mrjack2207

Reputable
Jul 29, 2015
406
1
4,860
Thats not right, did you match up the ram sticks, I.E is the ram the same ?

 
Upvote 0 Downvote
S

Shane_6

Honorable
Oct 1, 2015
28
0
10,530


I just put in a matching stick and it says the same thing. The os is 32 bit. The laptop originally came with windows 7 pro but someone put windows 7 enterprise on it.
 
Upvote 0 Downvote
mrjack2207

mrjack2207

Reputable
Jul 29, 2015
406
1
4,860
You need 64bit os to make use of the extra RAM

 
Upvote 0 Downvote
VJ_Gamer

VJ_Gamer

Commendable
Aug 8, 2017
851
0
1,660

Then try installing 64 bit windows.

Good Luck.:) Peace.

 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom