Windows 10 PC Hangs and Blue Screens at random times.

shahruk0616 · Aug 30, 2017

Hello all,

Currently my PC randomly hangs and blue screens anytime whilst its in use, it could be after 10 minutes or after an hour. It can happen during any operation or no operation at all such as playing games to browsing the internet.

The blue screen usually has different error codes each time it crashes for example one time it came with IQRL_NOT_LESS_OR_EQUAL and another time it comes with BAD_POOL_HEADER.

I tried resetting the PC but it crashed on that too.

My specs:
Motherboard : MSI 970 GAMING Socket AM3+
RAM: 2 x 4GB (8GB) Crucial Ballistix Sport DDR3
CPU: AMD FX 6300 3.5 Ghz
CPU Cooler: Cooler Master Hyper 212
GPU: MSI GTX 1070 Gaming X 8GB
PSU: Corsair CX600M (600 Watts)
SSD: Sandisk Ultra II 480 GB
HDD: Seagate Barracuda 7200 RPM 500 GB
HDD 2nd : Seagate Barracuda 7200 RPM 2 TB
Optical Drive: Samsung Super Writemaster
OS: Microsoft Windows 10 Pro 64bit.

Peripherals:
Mouse: Logitech G303
Keyboard: Razer Blackwidow Chroma RGB
Headset: Sennheiser Game Zero 50 ohms w/ Astro A40 Mixamp TR 2015

Ive had the PC for more than a year and the GPU I installed around February.

If there is anything else I need to provide please let me know and any help will be appreciated.

Mohan_27 · Aug 30, 2017

What are your temps, idle and when doing stuff, check on speccy:
http://filehippo.com/download_speccy/

I believe you are bottlenecking your GPU with the CPU, as you have an AM3+ socket, I would recommend you get the FX 9000 series.

axe0axe0 · Aug 30, 2017

Please upload the dumps, located in %systemroot%\minidump, to a 3rd party uploader (dropbox, onedrive, google drive) and post a share link

shahruk0616 · Aug 30, 2017

Mohan_27 :

My CPU idle the temps are around 35-39 degrees and within games it is around 55-60 degrees.
My GPU on idle is 35-36 and at full usage it is around 71-72.

and yes I know how that my CPU is bottle necking my GPU I am currently in the process of upgrading my PC but that will take time.

shahruk0616 · Aug 30, 2017

axe0axe0 :

Here are my minidumps:

https://www.dropbox.com/sh/l1tocc114ltzo9p/AAD-3QPgI8S3viz8xhi6nXo-a?dl=0

axe0axe0 · Aug 30, 2017

A few things I'd like to start with due to the variation of BSODs.

Run chkdsk /r in an admin command prompt.
If requested to schedule at reboot, press Y and reboot.
After chkdsk finished, please upload the log https://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

Run memtest86+ for at least 8 completed passes
https://www.tenforums.com/tutorials/14201-memtest86-test-ram.html

shahruk0616 · Aug 30, 2017

axe0axe0 :

Here is my chkdsk result:
https://www.dropbox.com/s/c1d01e9jfgv8p9c/CHKDSKResults.txt?dl=0

I will also run a memtest and let you know the results.

axe0axe0 · Aug 30, 2017

A consistency in the chkdsk logs, not a good sign.

Is the SSD firmware updated?

Please run the tests in below linked post, except for chkdsk, and upload the results.
https://www.tenforums.com/bsod-crashes-debugging/92288-bsod-after-playing-demanding-games-while-post1124378.html#post1124378

shahruk0616 · Aug 31, 2017

axe0axe0 :

My SSD is on the latest firmware.

Here are my results on HD tune. I posted results for one of my drives which seems to be damaged, the others did not have this issue, I could no post results for a scan as it hanged once and blue screened the other time.

Link: https://www.dropbox.com/sh/u7t3upftdmcq3dg/AADKWlUWy2tDNYtHx3oEMftea?dl=0

axe0axe0 · Sep 1, 2017

Which drive has partition C?

Run the scan again, 1 BSOD may be a coincidence.

johnbl · Sep 1, 2017

Note: you have 3 overclocking drivers installed you should remove them and retest for failure:
AODDriver2.sys Tue Sep 6 00:11:44 2011 (4E65C7B0)
AODDriver2.sys Tue Oct 29 17:58:36 2013
NTIOLib_X64.sys Thu Oct 25 03:27:58 2012

scan your drive for aoddriver2.sys the second copy that is loaded is being loaded out of a different directory
and collided the other copy.

I would also run the dism.exe command and Malwarebytes scan. I might even run a rootkit scan

bugcheck started by
Klif Mini-Filter fre_wnet_x86 (Kaspersky)

looks like the list of pool addresses (pool is just memory allocated for device drivers) was corrupted.
this can be caused by the Kaspersky driver, or any other driver in the system.
here is the date of the Kaspersky driver:klif.sys
Timestamp: Thu Jun 8 08:43:03 2017

I assume the bug is going to be in the Kaspersky drivers but sometimes it can be caused by other drivers that the Kaspersky drivers depend on. so you should update the network driver if you can and go to your motherboard vendors website and update the motherboard drivers . I mention the network driver only because old network drivers tend to mess up anti virus software.

you should also start cmd.exe or powershell as an admin and run
dism.exe /online /cleanup-image /restorehealth
then run a Malwarebytes scan.

it also looks like you have a 2010 usbfilter driver installed
usbfilter.sys Mon Nov 29 01:50:21 2010, you need to update that driver or remove it. It will cause problems since your bios is dated in 2014.

shahruk0616 · Sep 2, 2017

axe0axe0 :

Partition C is the Sandisk SSD drive, I have tried again but it crashes on the scan, it does that with the other drives too.
I am not getting random black screens sometimes, the monitor stays on but it just shows a black screen.

shahruk0616 · Sep 2, 2017

johnbl :

Note: you have 3 overclocking drivers installed you should remove them and retest for failure:
AODDriver2.sys Tue Sep 6 00:11:44 2011 (4E65C7B0)
AODDriver2.sys Tue Oct 29 17:58:36 2013
NTIOLib_X64.sys Thu Oct 25 03:27:58 2012

scan your drive for aoddriver2.sys the second copy that is loaded is being loaded out of a different directory
and collided the other copy.

I would also run the dism.exe command and Malwarebytes scan. I might even run a rootkit scan

bugcheck started by
Klif Mini-Filter fre_wnet_x86 (Kaspersky)

looks like the list of pool addresses (pool is just memory allocated for device drivers) was corrupted.
this can be caused by the Kaspersky driver, or any other driver in the system.
here is the date of the Kaspersky driver:klif.sys
Timestamp: Thu Jun 8 08:43:03 2017

I assume the bug is going to be in the Kaspersky drivers but sometimes it can be caused by other drivers that the Kaspersky drivers depend on. so you should update the network driver if you can and go to your motherboard vendors website and update the motherboard drivers . I mention the network driver only because old network drivers tend to mess up anti virus software.

you should also start cmd.exe or powershell as an admin and run
dism.exe /online /cleanup-image /restorehealth
then run a Malwarebytes scan.

it also looks like you have a 2010 usbfilter driver installed
usbfilter.sys Mon Nov 29 01:50:21 2010, you need to update that driver or remove it. It will cause problems since your bios is dated in 2014.

How do I scan my drive to find the overclocking drivers, plus when I try to run malware bytes scan it crashes too.
I will update the network drivers to see if it fixes it.

axe0axe0 · Sep 2, 2017

Multiple drive issues, chance exists your motherboard may be the issue.

I would ask you to perform a clean install, for testing purpose, with only 1 drive connected on a port that has not been used.
Do not install anything other than HDTune to scan.
Please make sure that you make a proper backup of your personal files, or a complete system image, beforehand.

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