Laptop shuts down automatically when Adapter is Plugged in!

hurri90

Reputable
Oct 2, 2014
9
0
4,510
My Dell Inspiron 15 3541 laptop shuts down automatically when AC adapter is plugged in (while on) and turns on automatically when AC adapter is plugged in (while off).
Runs on Windows 10
 
Solution
Since the laptop turns on after it is completely off, tells me it's a physical issue. Maybe a faulty motherboard because the power supply is built into the motherboard. I would try replacing that. If it costs too much bring it into a pc repair place by you and maybe they could try a cheaper alternative. If that is still too expensive you are probably better off buying a new laptop.

hurri90

Reputable
Oct 2, 2014
9
0
4,510

Yes, I do..a brand new battery at that.
It happened even with my previous battery (and I assumed it was due to the old age of the battery)
 

JaymanHD

Honorable
Jun 16, 2015
345
1
10,815
Since the laptop turns on after it is completely off, tells me it's a physical issue. Maybe a faulty motherboard because the power supply is built into the motherboard. I would try replacing that. If it costs too much bring it into a pc repair place by you and maybe they could try a cheaper alternative. If that is still too expensive you are probably better off buying a new laptop.
 
Solution

hurri90

Reputable
Oct 2, 2014
9
0
4,510


Ok thanks, also I noticed yesterday that when the laptop is fully charged, it does not automatically turn on when plugged in (i.e I had to turn it on using the power button). I don't know if this changes anything from your previous advice. Thanks
 

okwuvic

Prominent
Jan 27, 2018
1
0
510


I had same experience but was able to solve the issue. Please watch it here: https://youtu.be/3L03ZMebRLM