- Aug 30, 2017
- 10
- 0
- 510
Hey guys,
I've got a brand new system and all of a sudden it's become unstable (and unusable) due to being stuck in a BSOD loop rotating between several different errors. Whilst testing components we noted that crashes were also caused when inserting a USB wifi dongle and/or flash drive.
Any help would be greatly appreciated, I'm at my wit's end.
Computer Specs
http://speccy.piriform.com/results/hoGRDXBkFHvy1CFiUJ1807Q
http://speccy.piriform.com/results/U2tl25T2LXfHXvxFMhRZCoZ (From Safe Mode, in case it's helpful)
BSOD errors noted
When this issue began
This may or may not be related, but when playing PlayerUnknown's Battlegrounds (PUBG) I got a system lock up accompanied by a plain screen of flat colour (which may actually be close to my theme's colour: dark red and an audio stutter/buzz). Hard power-down is required. As my best guess, this was the when the BSODs started.
Recurring issue
Yes. If I can get to Safe Mode is it fine though. [strike]I can't recall a BSOD in Safe Mode.[/strike] EDIT: It does crash in Safe Mode with USB insertion/removal.
Date of purchase
1 month ago, still under Warranty
Cause/Steps to recreate the issue
Turn on PC and it'll happen almost instantly. Some BSODs happen before you even get into Windows. Crashes even happen during Windows install process. The only way to reinstall was to take the SSD out and install Windows using another PC before putting the SSD back into my box.
Plugging something into USB will almost certainly BSOD it too.
What I've tried so far to resolve the issue
Thank you in advance for any help you can give me.
Update: Sent mobo back to store. Apparently it had some bent CPU pins although I get the feeling I may have done this when I packaged it up, trying to put the CPU cover on. We inspected the pins whilst testing and didn't spot anything...plus it was stable for a few weeks before having issues which seems odd if they were bent the whole time. Anyway, they fixed them successfully in the shop and stress tested for 20 minutes, added a GPU and passed all USB tests. They sent it back. Rebuilt PC and went straight back into BSOD loop. Could it be the 7700K?
I've got a brand new system and all of a sudden it's become unstable (and unusable) due to being stuck in a BSOD loop rotating between several different errors. Whilst testing components we noted that crashes were also caused when inserting a USB wifi dongle and/or flash drive.
Any help would be greatly appreciated, I'm at my wit's end.
Computer Specs
- Windows 10 Pro 64-bit
Intel Core i7 @ 4.20GHz Kaby Lake 14nm Technology
RAM 16.0GB
MSI Z270 GAMING PRO CARBON (MS-7A63) (U3E1)
ASUS MG279Q (2560x1440@64Hz)
ATI Radeon RX 580 Series (MSI)
465GB Samsung SSD 840 EVO 500GB (SSD)32 °C
Realtek High Definition Audio
Silverstone Strider Gold S Series 80 Gold 850W PSU
http://speccy.piriform.com/results/hoGRDXBkFHvy1CFiUJ1807Q
http://speccy.piriform.com/results/U2tl25T2LXfHXvxFMhRZCoZ (From Safe Mode, in case it's helpful)
BSOD errors noted
- Driver overran stack buffer
Kmode exception not handled
Recource not owned
Kernal security check failure
Reference by pointer
FLTMGR.sys
Quota underflow
CRITICAL_PROCESS_DIED
Bad pool caller
NTFS.sys
Page fault in nonpaged area
DPC watchdog violation
System thread exception not handled
++ a few which I've missed
When this issue began
This may or may not be related, but when playing PlayerUnknown's Battlegrounds (PUBG) I got a system lock up accompanied by a plain screen of flat colour (which may actually be close to my theme's colour: dark red and an audio stutter/buzz). Hard power-down is required. As my best guess, this was the when the BSODs started.
Recurring issue
Yes. If I can get to Safe Mode is it fine though. [strike]I can't recall a BSOD in Safe Mode.[/strike] EDIT: It does crash in Safe Mode with USB insertion/removal.
Date of purchase
1 month ago, still under Warranty
Cause/Steps to recreate the issue
Turn on PC and it'll happen almost instantly. Some BSODs happen before you even get into Windows. Crashes even happen during Windows install process. The only way to reinstall was to take the SSD out and install Windows using another PC before putting the SSD back into my box.
Plugging something into USB will almost certainly BSOD it too.
What I've tried so far to resolve the issue
- Win10's inbuilt memory test
MemTest86 (8 passes)
Tested RAM sticks individually
chkdsk + scandisk
Rebuild MBR
System Restore (BSOD during)
System Reset (can't do it sometimes, other times it BSODs)
Startup Repair (BSOD during)
Removed GPU, ran DDU and tried onboard GFX
Removed all other components and tested successfully separately
Updating all motherboard drivers and flashing BIOS
Unplugging front USB from motherboard
Updating SSD firmware
Tested another RAM stick from motherboard's compatibility list and still got BSODs
Win8 wouldn't complete an install either. BSODd during install (as does Win10)
Installed Win10 on same SSD in another PC and it went fine (ie the SSD seems fine) EDIT: It actually failed a sfc/scannow. Log file and screenshot.
Ubuntu seemed to run fine off USB3
There may be more, sorry I've tried so much I've probably forgotten some of the things.
Thank you in advance for any help you can give me.
Update: Sent mobo back to store. Apparently it had some bent CPU pins although I get the feeling I may have done this when I packaged it up, trying to put the CPU cover on. We inspected the pins whilst testing and didn't spot anything...plus it was stable for a few weeks before having issues which seems odd if they were bent the whole time. Anyway, they fixed them successfully in the shop and stress tested for 20 minutes, added a GPU and passed all USB tests. They sent it back. Rebuilt PC and went straight back into BSOD loop. Could it be the 7700K?
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