Odd Computer shut down occurring on old and brand new computer

jonathanmbartels

Prominent
Aug 31, 2017
3
0
510
Hello thanks for taking the time to read this!

I have had a reoccurring problem with my computers that I think may be being caused by a power outage or surge. I just bought a brand new computer and the first time using it I had it shut down on me and reboot right away while I was playing a game. The reason I bought this new computer was because my old computer was having the exact same type of issue, and the GPU and hard drive failed over the course of 4 months. With my old computer i thought it was a heat or GPU issue and confirmed it was niether. I had the heatsink paste replaced and bought a new gpu and everything was running cool and the gpu was working great until all over the sudden it shut off on me while playing a game. It was a pretty old copmuter so I just decided to buy a new one since i had spent so much time and money on my old one trying to fix it. Within about 2-3 hours I had pretty much the exact some shutdown experience as when i had upgraded my GPU on my old computer. I was watching my GPU heat while playing with OHM and the temp was stable at 60c. I'm thinking since this computer is literally a few hours old, that this is an external issue cause by power fluctuation, and not by GPU issues or heat as many people initially suggest. Can anyone confirm my suspicion and could my apartment be having small regular power outages or surges that are causing shutdowns? I have no clue at this point what could possibly be causing this issue besides power.

I plan on buying a Uninterruptible Power Supply and seeing if this has any effect. Any help would be very appreciated.
 
Solution

Prebuilt PCs usually have passable to poor quality PSUs unless you are buying from a quality builder. If the PC had a high quality PSU, I would expect it to be named in the specs instead of stating an undisclosed brand/model "600W" in the specs.




You did not reuse the old hard drive from the old computer, did you?

The only electrical outlet standards I'm used to are the ones in the United States. If you live in the US, are you using an outlet with 3 holes, or just 2?

It sounds like the issue could be dirty power. An Uninterruptible Power Supply would smooth it out for you. So would a Line Conditioner, but a UPS will do it a little bit better.
 

jonathanmbartels

Prominent
Aug 31, 2017
3
0
510
Thanks for answering!
I specifically have not used any components from my old computer on my new computer because of concern over corruption/ file errors.
I do live in the US and the outlet has three holes and is properly grounded (i have checked with a meter)
 


Thank you for having all this information ready. It saves us both a lot of time and frustration.

Can you please open your case and look for a make/model on the power supply in your new PC?
 

InvalidError

Titan
Moderator
An UPS doesn't regulate the voltage coming from the outlet unless you go down the expensive double-conversion route. Consumer UPS are pass-through under normal operation, usually with a buck/boost transformer which provides very coarse regulation such as +5%/+10%/-10%. If you want real regulation, you need a ferroresonnant voltage regulation transformer.

What are the hardware configurations of the old and new PCs? Of particular interest would be the complete model number of their PSUs. Poor quality PSUs can cause all of your issues including dead components.
 

InvalidError

Titan
Moderator

Prebuilt PCs usually have passable to poor quality PSUs unless you are buying from a quality builder. If the PC had a high quality PSU, I would expect it to be named in the specs instead of stating an undisclosed brand/model "600W" in the specs.
 
Solution