Hello,
I recently bought a new PC rig and right from the start the GPU is not being detected. I have no idea if this is the fault of the GPU, the motherboard, the operating system or somewhere in between.
My configuration is:
Motherboard: MSI B250M PRO-VDH with a single PCIe 3.0 x 16 slot for the GPU
GPU: Palit produced GTX 1060 Super JetStream
CPU: Intel Core i7-7700 3.60GHz
Operating System: Windows 7 Home Premium x64
The first symptom was during the first boot when I plugged my monitor via HDMI into the Palit GPU and there was no signal. I switched the cable to the integrated GPU and everything was OK.
I proceeded with installing the operating system from a DVD, installing the motherboard drivers, activating the OS and getting all the OS updates.
My next step was to install the GPU drivers from the attached CD, but the installer popped up a message:
"There is not correct device for this CD".
That was when I noticed that the GPU doesn't appear in the Device Manager under Graphic Processors.
All-together the GPU appears to be healthy - it has power, the lights are flashing and the fans are working smoothly, but there is no signal when plugging a monitor and no detection of the card.
Here is what I tried so far:
- installing specific drivers from the CD as well as the latest NVIDIA driver from their website - the driver installer says "The driver could not find the GPU"
- searching for the device in the Device Manager under "hidden items" - nothing shows up, so it isn't even detected as hidden.
- detaching and re-attaching the GPU, booting up with it, without it. The GPU doesn't seem to be crooked, the PCIe slot i OK too, everything fits in nicely.
- updating the MSI BIOS to the latest A4 version
- reseting BIOS to defaults
- in BIOS under "Integrated Graphics Configuration" switching the "Initiate Graphic Adapter" between PEG and IGD (anyway it was PEG at default from the start)
- Under "PCI Subsystem Settings" switching the "PEG0 - Max Link Speed" between Auto, Gen1, Gen2 and Gen3 (it was Auto by default).
...and still nothing.
I'm at the end of my wits here and I will be extremely grateful for your help and advice if there is still anything else to be done.
Cheers.
I recently bought a new PC rig and right from the start the GPU is not being detected. I have no idea if this is the fault of the GPU, the motherboard, the operating system or somewhere in between.
My configuration is:
Motherboard: MSI B250M PRO-VDH with a single PCIe 3.0 x 16 slot for the GPU
GPU: Palit produced GTX 1060 Super JetStream
CPU: Intel Core i7-7700 3.60GHz
Operating System: Windows 7 Home Premium x64
The first symptom was during the first boot when I plugged my monitor via HDMI into the Palit GPU and there was no signal. I switched the cable to the integrated GPU and everything was OK.
I proceeded with installing the operating system from a DVD, installing the motherboard drivers, activating the OS and getting all the OS updates.
My next step was to install the GPU drivers from the attached CD, but the installer popped up a message:
"There is not correct device for this CD".
That was when I noticed that the GPU doesn't appear in the Device Manager under Graphic Processors.
All-together the GPU appears to be healthy - it has power, the lights are flashing and the fans are working smoothly, but there is no signal when plugging a monitor and no detection of the card.
Here is what I tried so far:
- installing specific drivers from the CD as well as the latest NVIDIA driver from their website - the driver installer says "The driver could not find the GPU"
- searching for the device in the Device Manager under "hidden items" - nothing shows up, so it isn't even detected as hidden.
- detaching and re-attaching the GPU, booting up with it, without it. The GPU doesn't seem to be crooked, the PCIe slot i OK too, everything fits in nicely.
- updating the MSI BIOS to the latest A4 version
- reseting BIOS to defaults
- in BIOS under "Integrated Graphics Configuration" switching the "Initiate Graphic Adapter" between PEG and IGD (anyway it was PEG at default from the start)
- Under "PCI Subsystem Settings" switching the "PEG0 - Max Link Speed" between Auto, Gen1, Gen2 and Gen3 (it was Auto by default).
...and still nothing.
I'm at the end of my wits here and I will be extremely grateful for your help and advice if there is still anything else to be done.
Cheers.
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