Dram status shows 4 slots included but bios shows 8gb installed

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chanwp2000

Prominent
Sep 4, 2017
1
0
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Recently, I bought another 2 x 4GB G.skill ram to upgrade my existing 8gb ram (2x4gb)I've checked that all of my ram sticks are the same before i bought the sticks. Once i slotted in the ram sticks, booted up bios and it only shows that 8gb ram is installed when 4 of the ram slots are detected. I've checked cpu-z and it could detect 4 slots too.Windows also could detect 8 gb of ram too.Could anybody help me with this ?Thanks.

My specs:

Motherboard : H170 pro gaming asus
ram : G.skill ripjaws DDR4-2400
Processor: i5-7400 intel
 
Solution
B
First, what is the part number of the memory modules (F4- . . . . )?

Try checking with ONE module at a time installed.

Make sure that available memory is not limited under advanced boot options (Run > type in msconfig and press enter key > boot tab > Advanced options).
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brispuss

Splendid
Dec 27, 2014
2,607
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26,490
First, what is the part number of the memory modules (F4- . . . . )?

Try checking with ONE module at a time installed.

Make sure that available memory is not limited under advanced boot options (Run > type in msconfig and press enter key > boot tab > Advanced options).
 
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