Ryzen 5 1600X / Asrock AB350 Pro 4 Build Crash Dota 2 and battlefield 1 Please help

sumbaidp

Prominent
Sep 4, 2017
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510
my build

CPU: Ryzen 5 1600X
Mobo: Asrock AB350 PRO 4
RAM: Gloway GameX 2x4 2400mhz
GPU: Asus Strix 960 4GB
PSU: 600W 80+ Dazumba


My problem is, When im playing Dota 2 And battlefield 1, The game is still on but its crash, i stil can hear the game sound when im clicking the mouse and keyboard, But i can run the witcher 3 and gta v normally, Im already update bios to 3.0 and im already download amd chipset and nvidia driver. The windows working well :(

What should i do? now i cant play Dota 2 and Bf1 :(

Please help guys :(
 

clutchc

Titan
Ambassador
Try running CCleaner and doing the Clean and registry portions both. Might be software conflicts or registry errors.
If no joy, try running DDU from safe mode and have it remove any AMD and Nvidia drivers and other crap it finds. Reboot and install the latest driver for your card and OS.

If still no joy, you might try checking for poorly written malware.
 

sumbaidp

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Sep 4, 2017
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Im already done that, and nothing happen, when i see event viewer i got this error messege

Faulting application name: bf1.exe, version: 1.0.50.62815, time stamp: 0x59a0d13f
Faulting module name: bf1.exe, version: 1.0.50.62815, time stamp: 0x59a0d13f
Exception code: 0xc0000005
Fault offset: 0x0000000004cbfd52
Faulting process id: 0x2430
Faulting application start time: 0x01d326cfe4494e25
Faulting application path: D:\Origins Games\Battlefield 1\bf1.exe
Faulting module path: D:\Origins Games\Battlefield 1\bf1.exe
Report Id: 8e5dffc8-2c6f-4731-8985-3b6cbd6b6066
Faulting package full name:
Faulting package-relative application ID:


Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: bf1.exe
P2: 1.0.50.62815
P3: 59a0d13f
P4: bf1.exe
P5: 1.0.50.62815
P6: 59a0d13f
P7: c0000005
P8: 0000000004cbfd52
P9:
P10:

If anyone can understand that error code tell me :(


 

sumbaidp

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Sep 4, 2017
5
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510

Before using ryzen 5 1600X, Im using FX 6300 with those PSU, Its working fine to me and my other friends, but after ill run memtest, this is the result,


Summary

Report Date 2017-09-07 03:15:51
Generated by MemTest86 V7.4 Free (64-bit)
Result FAIL
System Information

EFI Specifications 2.50
System
Manufacturer To Be Filled By O.E.M.
Product Name To Be Filled By O.E.M.
Version To Be Filled By O.E.M.
Serial Number To Be Filled By O.E.M.
BIOS
Vendor American Megatrends Inc.
Version P3.00
Release Date 07/13/2017
Baseboard
Manufacturer ASRock
Product Name AB350 Pro4
Version
Serial Number M80-A7007200557
CPU Type AMD Ryzen 5 1600X Six-Core
CPU Clock 2955 MHz [Turbo: 3693.5 MHz]
# Logical Processors 12
L1 Cache 12 x 96K (59652 MB/s)
L2 Cache 12 x 512K (57623 MB/s)
L3 Cache 1 x 16384K (26288 MB/s)
Memory 8134M (15473 MB/s)
DIMM Slot #0 4GB DDR4 PC4-19200
Gloway International (HK) / STK4U2400D17042C / D4C17225
17-17-17-39 / 2400 MHz / 1.2V
DIMM Slot #1 4GB DDR4 PC4-19200
Gloway International (HK) / STK4U2400D17042C / D4C17226
17-17-17-39 / 2400 MHz / 1.2V
Result summary

Test Start Time 2017-09-07 01:23:26
Elapsed Time 1:47:48
Memory Range Tested 0x0 - 21F380000 (8691MB)
CPU Selection Mode Parallel (All CPUs)
ECC Polling Enabled
# Tests Passed 40/48 (83%)
Lowest Error Address 0x16AA08610 (5802MB)
Highest Error Address 0x16AA08610 (5802MB)
Bits in Error Mask 0000000008000000
Bits in Error 1
Max Contiguous Errors 1
Test # Tests Passed Errors
Test 0 [Address test, walking ones, 1 CPU] 4/4 (100%) 0
Test 1 [Address test, own address, 1 CPU] 4/4 (100%) 0
Test 2 [Address test, own address] 4/4 (100%) 0
Test 3 [Moving inversions, ones & zeroes] 2/4 (50%) 6
Test 4 [Moving inversions, 8-bit pattern] 2/4 (50%) 17
Test 5 [Moving inversions, random pattern] 3/4 (75%) 9
Test 6 [Block move, 64-byte blocks] 4/4 (100%) 0
Test 7 [Moving inversions, 32-bit pattern] 1/4 (25%) 26
Test 8 [Random number sequence] 4/4 (100%) 0
Test 9 [Modulo 20, ones & zeros] 4/4 (100%) 0
Test 10 [Bit fade test, 2 patterns, 1 CPU] 4/4 (100%) 0
Test 13 [Hammer test] 4/4 (100%) 0
Last 10 Errors
[Data Error] Test: 7, CPU: 3, Address: 16AA08610, Expected: FBFFFFFF, Actual: F3FFFFFF

So the error is my Ram or something else??
 

sumbaidp

Prominent
Sep 4, 2017
5
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510
i have change my rams, and now my PC running well, Thanks to all of you XD