Black screen while playing games?

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thekidelvis23

Commendable
Oct 25, 2016
31
0
1,540
Hey this just started to happen a few days ago out of no where i had this pc for a couple months now no problems. When i play any game for like 5 mins the Screen goes black and the sound stays like 2 more seconds after the screen goes out then stops. The numpad key turns off but i cant unstuck it but my mouse and Astro Mixamp stays lit, then i have to Hard reset my pc. I reinstalled windows completely and updated the bios and the problem still persist, so it has to be something maybe The power supply? I cleaned my pc out as well had a little dust didnt help and all my temperatures while gaming are great. So my question is how can i know for sure what is wrong with my pc so i can know which part to buy? btw here are my specs

i5 6400 cpu
R9 390 8gb
8gb Ram
600 Evga Power Supply
Asus h110-Plus motherboard
 
Solution
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I found a temporary Solution in the mean time until i buy a New Card not amd this time. Seems the problem is the card because now its working perfect when gaming no more black screens. Underclock is the only solution with this card so i loose like 10 fps maybe, it runs good enough for me to game. This is the video i found the fix from incase anybody that sees this has the same problem. https://www.youtube.com/watch?v=Zu895mdNsyE
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thekidelvis23

Commendable
Oct 25, 2016
31
0
1,540


Hm i dont See Temperature In Cpu z but i got Open Hardware Monitor and the Cpu 1 -4 is around 25 and the Core Package is 30 Celsius, and the Gpu is at 45 Celsius , this is all while idle.
 
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thekidelvis23

Commendable
Oct 25, 2016
31
0
1,540


Used msi afterburner and right before black screen Gpu temp was 82 and Cpu was around 50 Celsius. This was while playing Ark Survial Evolved for around 5 mins.

 
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Guest

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Your GPU temps are much too high. It should hit 80 at most, under stress test. For a game, it should be 60-70C. Your case might not have good air-flow.
 
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thekidelvis23

Commendable
Oct 25, 2016
31
0
1,540


Hmm this was on High performance mode does that efffect anything? And i found similar post to mine with someone having the same problem and he bought a new Power Supply and it fixied the Issue i have one coming in tomorrow So i hope thats it.

 
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thekidelvis23

Commendable
Oct 25, 2016
31
0
1,540


I just did another Test but now with Balanced Power Mode using Msi afterburner. Now my game black screened after 10 Minutes not 5 and the temps were 67 Celsius for the Gpu and the Cpu was around 50 Celsius.

 
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thekidelvis23

Commendable
Oct 25, 2016
31
0
1,540


Well i just installed my New Power Supply Thermaltake Smart M 650W 80+ Bronze, and It still black screens at 10 minutes while playing Ark. The Temps were great on High performance Gpu was at 62 Celsius and My Cpu was at 48. Any idea what else it can be? Maybe Ram or motherboard at this point right?

 
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thekidelvis23

Commendable
Oct 25, 2016
31
0
1,540
Anyone that sees this can you please help me if you know or have an idea what it might be please. I changed my power supply and it still casues the black screen while gaming. I just want to know which part is causing this so i can buy it and replace it. Playing on console atm but its not the same.. :(
 
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T

thekidelvis23

Commendable
Oct 25, 2016
31
0
1,540
I found a temporary Solution in the mean time until i buy a New Card not amd this time. Seems the problem is the card because now its working perfect when gaming no more black screens. Underclock is the only solution with this card so i loose like 10 fps maybe, it runs good enough for me to game. This is the video i found the fix from incase anybody that sees this has the same problem. https://www.youtube.com/watch?v=Zu895mdNsyE
 
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Solution
AnItalianGuy

AnItalianGuy

Aug 8, 2020
7
0
10
thekidelvis23 said:
Anyone that sees this can you please help me if you know or have an idea what it might be please. I changed my power supply and it still casues the black screen while gaming. I just want to know which part is causing this so i can buy it and replace it. Playing on console atm but its not the same.. :(
Click to expand...
3 years are passed and i have the same problem, i have a radeon gpu too an rx590 it seems that the problem are the gpu
 
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