I put 2gb rx8 ram in my Acer Aspire v5 laptop but it has not shown up on my memory

NickPowell

Prominent
May 20, 2017
3
0
510
hello I have inserted an extra 2gb of ram ( 2gb rx8) into my laptop .
(the laptop has an internal 4gb of ram which can not be removed.)

however after inserting the ram, nothing has shown up.
..

would this be because it is probably using it for my internal graphics card memory? or is it just not compatible.

(it is inserted correctly)

http:// <-- this is the dxdiag file.