Ok guys so I've been trying to troubleshoot this issue for a few weeks now and have tried almost
everything and I'm very frustrated. My PC was working fine up until I installed the MSI GTX 1080 ti
Duke OC edition. Prior to this I was running a MSI 980 Ti. After installing the new card my PC
would freeze randomly during game menus and randomly when playing them sometimes a few
minutes in and sometimes after a few hours. It would be a complete freeze and I would just see a
still image of w/e game I was playing and the audio would just cut out and I had to do a hard reset
every time. The strange thing is that it would happen in game menus and also in games that aren't
very intense like Hearthstone. it's happened on Overwatch, Player Unknown Battlegrounds, Elder
Scrolls online, Heroes of the Storm and the Destiny 2 beta. I Deleted the old card drivers, I did a
fresh reinstall of Windows 10 and still the same thing. I then updated the BIOS and it still happened,
only now it would shut down and restart itself instead of just freezing. later on I disabled some audio
drivers that I didn't use because I heard somewhere that that can cause conflicts but it still keeps
happening only now the screen turns green and the audio becomes distorted and then the PC
restarts itself and comes back normal. The temps for CPU and GPU read normal, from all the
research I've done, it seems to point to either my PSU or GPU. I don't think my PSU is faulty but
maybe I need one with more wattage? and my GPU is pretty new and only acts up during games
and not during normal PC usage so I don't know if it's the card?
My specs are:
i7-5820k 3.30GHZ
16GB DDR4 3000 MHz Corsair Dominator Platinum
Samsung 850 512GB SSD
MSI X99A Raider ATX MOBO
Noctua NH‑D15 Processor cooler
Thermaltake Toughpower 750W 80 GOLD PSU
MSI GTX 1080 Ti Duke OC Edition
Thermaltake Suppressor F51 E-ATX Mid Tower
Soundblaster Z sound card.
I hope someone with more knowledge than I can help me out, much appreciated!
everything and I'm very frustrated. My PC was working fine up until I installed the MSI GTX 1080 ti
Duke OC edition. Prior to this I was running a MSI 980 Ti. After installing the new card my PC
would freeze randomly during game menus and randomly when playing them sometimes a few
minutes in and sometimes after a few hours. It would be a complete freeze and I would just see a
still image of w/e game I was playing and the audio would just cut out and I had to do a hard reset
every time. The strange thing is that it would happen in game menus and also in games that aren't
very intense like Hearthstone. it's happened on Overwatch, Player Unknown Battlegrounds, Elder
Scrolls online, Heroes of the Storm and the Destiny 2 beta. I Deleted the old card drivers, I did a
fresh reinstall of Windows 10 and still the same thing. I then updated the BIOS and it still happened,
only now it would shut down and restart itself instead of just freezing. later on I disabled some audio
drivers that I didn't use because I heard somewhere that that can cause conflicts but it still keeps
happening only now the screen turns green and the audio becomes distorted and then the PC
restarts itself and comes back normal. The temps for CPU and GPU read normal, from all the
research I've done, it seems to point to either my PSU or GPU. I don't think my PSU is faulty but
maybe I need one with more wattage? and my GPU is pretty new and only acts up during games
and not during normal PC usage so I don't know if it's the card?
My specs are:
i7-5820k 3.30GHZ
16GB DDR4 3000 MHz Corsair Dominator Platinum
Samsung 850 512GB SSD
MSI X99A Raider ATX MOBO
Noctua NH‑D15 Processor cooler
Thermaltake Toughpower 750W 80 GOLD PSU
MSI GTX 1080 Ti Duke OC Edition
Thermaltake Suppressor F51 E-ATX Mid Tower
Soundblaster Z sound card.
I hope someone with more knowledge than I can help me out, much appreciated!
.
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