PC crashes and restarts without a BSOD, usually while playing games.
Most crashes have occurred when playing games like Civ V or Rocket League, but never when playing simpler games like Crypt of the Necrodancer or Don’t Starve Together, if that’s any use.
The PC will crash without any notice and instantly reboot, sometimes failing to boot and crashing again right away, continuing to try and boot and crash, over and over.
There is no crash report generated each time it crashes, and the only event log for each crash is the usual:
Source: Kernel-Power
Event ID: 41
Task Category (63)
These crashes started happening in the middle of August a few weeks ago and there'd been no problems with the system before that.
This PC was built in September 2016, and all the parts were purchased at that point, so all parts are 1-year old.
Specs:
CPU: i5-6600 3.3GHz
GPU: GEFORCE GTX 1060 ARMOR 6G OC
RAM: Kingston HyperX Fury 2x4GB DDR4 2400MHz
PSU: EVGA SuperNova G2 550W
MOBO: MSI Z170A SLI PLUS ATX
HDD: Western Caviar Blue 1TB
SSD: Sandisk SSD PLUS 240GB
CASE: NZXT S340
OS: Windows 10
The temps for all parts are reasonable. Keeping track with Speccy and MSI Afterburner, and the temps sit at 20-35 degrees Celsius across all parts at the point where crashes are happening. At max, I’ve seen temps go up to 60, but not since the crashes have started happening.
Also, ‘Restart on crash‘ is disabled, but the PC still restarts after crashing anyway.
Things I’ve tried:
Reinstalled Windows 10, deleting all files.
Cleaned out PC to get rid of any dust, though there was very little.
Drivers and BIOS are fully updated, using MSI live update to find any possibly missed drivers.
Removed one stick of RAM, still crashed, tried swapping with other stick, still crashed. RAM doesn’t appear to be the issue, unless both sticks are causing issues.
Ran Windows Memory Diagnostic and found no issues.
I’ve seen similar questions answered, but the answers are sometimes that the PSU isn’t a very high quality, or the RAM is faulty, or some component is overheating, and I don’t think any of these feel like the problem here, though I could be mistaken.
From what I’ve read on other threads, it seems like the PSU could well be the issue, but with it being so new and 80+ Gold cert. I’m not sure if the PSU being the problem is still as likely.
Any help or comments would be appreciated, I'm not really sure what to try next. I don't have a spare PSU to swap with to see if the PSU is the problem, and I don't want to do anything with any components to test them if I don't know what I'm doing.
Most crashes have occurred when playing games like Civ V or Rocket League, but never when playing simpler games like Crypt of the Necrodancer or Don’t Starve Together, if that’s any use.
The PC will crash without any notice and instantly reboot, sometimes failing to boot and crashing again right away, continuing to try and boot and crash, over and over.
There is no crash report generated each time it crashes, and the only event log for each crash is the usual:
Source: Kernel-Power
Event ID: 41
Task Category (63)
These crashes started happening in the middle of August a few weeks ago and there'd been no problems with the system before that.
This PC was built in September 2016, and all the parts were purchased at that point, so all parts are 1-year old.
Specs:
CPU: i5-6600 3.3GHz
GPU: GEFORCE GTX 1060 ARMOR 6G OC
RAM: Kingston HyperX Fury 2x4GB DDR4 2400MHz
PSU: EVGA SuperNova G2 550W
MOBO: MSI Z170A SLI PLUS ATX
HDD: Western Caviar Blue 1TB
SSD: Sandisk SSD PLUS 240GB
CASE: NZXT S340
OS: Windows 10
The temps for all parts are reasonable. Keeping track with Speccy and MSI Afterburner, and the temps sit at 20-35 degrees Celsius across all parts at the point where crashes are happening. At max, I’ve seen temps go up to 60, but not since the crashes have started happening.
Also, ‘Restart on crash‘ is disabled, but the PC still restarts after crashing anyway.
Things I’ve tried:
Reinstalled Windows 10, deleting all files.
Cleaned out PC to get rid of any dust, though there was very little.
Drivers and BIOS are fully updated, using MSI live update to find any possibly missed drivers.
Removed one stick of RAM, still crashed, tried swapping with other stick, still crashed. RAM doesn’t appear to be the issue, unless both sticks are causing issues.
Ran Windows Memory Diagnostic and found no issues.
I’ve seen similar questions answered, but the answers are sometimes that the PSU isn’t a very high quality, or the RAM is faulty, or some component is overheating, and I don’t think any of these feel like the problem here, though I could be mistaken.
From what I’ve read on other threads, it seems like the PSU could well be the issue, but with it being so new and 80+ Gold cert. I’m not sure if the PSU being the problem is still as likely.
Any help or comments would be appreciated, I'm not really sure what to try next. I don't have a spare PSU to swap with to see if the PSU is the problem, and I don't want to do anything with any components to test them if I don't know what I'm doing.
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