Hello, I have a samsung s7 edge verizion phone and it cant load pass the verizion boot screen.
I think I can fix my phone if I use safe mode but all the guides for safe mode assume you can get the phone fully on. I am sure a factory reset would fix it, but I do not want to lose my personal data.
so is there anyway I can enter safe mode before it freezes? or do you know of any other fixes?
I tried clearing the cache but that did not fix it.
I think it is a virus.
bump.
I think I can fix my phone if I use safe mode but all the guides for safe mode assume you can get the phone fully on. I am sure a factory reset would fix it, but I do not want to lose my personal data.
so is there anyway I can enter safe mode before it freezes? or do you know of any other fixes?
I tried clearing the cache but that did not fix it.
I think it is a virus.
bump.