Factory reset my pc

Solution


Depending on exactly what the manufacturer has done for that, it should bring the system to exactly as it came from the store.

USAFRet

Titan
Moderator


Depending on exactly what the manufacturer has done for that, it should bring the system to exactly as it came from the store.
 
Solution

USAFRet

Titan
Moderator


Oh, that's different.
There will NOT be a "Factory Reset" in there.

All you can do is a full wipe and reinstall of the OS, and everything else. Drivers, all your applications, etc.

What OS is this?
 

dradu20

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Sep 16, 2017
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Windows 7
But i don't have a windows 7 disk that i can use to reinstall...

 

dradu20

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I have the license key now but when i go on microsoft website it says error
 

dradu20

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Error

We encountered a problem with the product key. Please try again or visit Microsoft Support for assistance.
 

USAFRet

Titan
Moderator


Well then...it may be a bogus license key.
Your friend built this and installed the OS?

Call MS and see what they say.
 

dradu20

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Sep 16, 2017
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Ok thank you for the help !