Continuous Hard Drive Failure

salehin4070 · Sep 16, 2017

I bought a new desktop in February this year. Originally It had 2TB Toshiba SATA hard drive installed. Within three months I started facing continuous hang problem. So after a bit of research I intended to check the status of the drive. I installed Hard disk sentinel and right after opening the app it showed me that the health status of the drive was critical (15%) having lots of bad sectors. Fortunately it had one year of warranty. So, I got it replaced within a month. In June I installed the new Toshiba 2TB hard drive. Just to be on the safe side I installed hard drive sentinel right away. Everything was fine that time. But suddenly on September 9, hard disk sentinel started showing me that same old warning. Now the health status of the drive is 20% and bad sectors have also started piling up. Now I don't get it. How come two new drives fail within three months or so? Is it something related to Toshiba drives in general (I mean is the failure rate of Toshiba is really that high?) or is there something fundamentally wrong with my system? What should I do now? I am considering buying a WD drive now. Should I go for it? Thanks.

Lutfij · Sep 16, 2017

I've had WD produce the highest failure rates with their mechanical drives as was the case with the recent stream of Samsung drives even though they were bought out by Seagate. If you're well within warranty period, always make sure you back up your critical content and that when time comes to RMA the drive under warranty, you haven't lost anything valuable. Always remember you get warranty on the drive, not the data on the drive.

Might you include your full system's specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

It might also be worth while to check and see if the wiring in your house isn't with fault and that your outlets are properly grounded. Might I also ask where you're residing?

Please include punctuation in your post with spacing.
It makes for easier reading as opposed to a wall of text.
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Lutfij

salehin4070 · Sep 16, 2017

Lutfij :

Thank you for your reply! I'm from Bangladesh. And here's the full system spec:

CPU: Core i3-7100
Motherboard: Asus Prime B-250M Plus
Ram: 8GB Corsair vengeance LPX DDR4 (2400Mhz)
HDD: 2TB Toshiba SATA (7200RPM)
GPU: Zotac GTX 1060-3GB
PSU: Antec VP500PC-500 Watt
Chassis: Antec GX-200 Mid Tower
OS: Windows 10 Pro (64-bit)

If WD is no good then which brand do you prefer? To be honest I'm done with Toshiba. I need an alternative. Would you please suggest me one? And I think there's no problem with wiring in my house. I'm also using an UPS for extra protection.

RolandJS · Sep 16, 2017

It is possible the power supply is no longer supplying sufficient power to the internal and external hardware. Not being a hardware person, I don't know how to advise you on checking the power supply output.

badhddexpert · Sep 17, 2017

i have many Toshiba HDD. it's my best choise so far. no one has problem. agree with RolandJS should be check others things.

salehin4070 · Sep 17, 2017

RolandJS :

Isn't there a way to check if the PSU is working properly? And if the PSU was really defective then don't you think that there should have been problem with other components like Graphics card, motherboard etc. as well?

RolandJS · Sep 17, 2017

That too can happen, I thought I saw a few threads in which the insufficient power supply would only affect the platter-driven internal hard-drive, go figure.

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