- Jan 1, 2014
- 58
- 0
- 18,530
OK, probably this is not the right place to ask this question, but I am hoping someone will tell me where to ask it.
A long time ago, I purchased a program called auto clicker https://www.murgee.com/auto-clicker/
It worked fine until I reinstalled my system (which I do often.) The program has an automated registration system that requires you to enter your email each time you install. However, the system stopped working a long time ago so the program stops working after the trial period ends. No one in their support department has responded to my many emails.
How should I deal with this situation? I feel like if a company is still in business (and their website is up and you can still purchase the software) they should honor their commitments and respond to their customers. So what is a customer supposed to do when a company goes rogue and refuses to act decently?
I would very much like to let people know that they should not buy this software so they don't get screwed like I did, but where should I complain? As far as I can tell, they don't have a forum.
The amount of money involved is trivial, I just want to let people know they are not buying anything but headaches. Any ideas of a good place to post this info?
A long time ago, I purchased a program called auto clicker https://www.murgee.com/auto-clicker/
It worked fine until I reinstalled my system (which I do often.) The program has an automated registration system that requires you to enter your email each time you install. However, the system stopped working a long time ago so the program stops working after the trial period ends. No one in their support department has responded to my many emails.
How should I deal with this situation? I feel like if a company is still in business (and their website is up and you can still purchase the software) they should honor their commitments and respond to their customers. So what is a customer supposed to do when a company goes rogue and refuses to act decently?
I would very much like to let people know that they should not buy this software so they don't get screwed like I did, but where should I complain? As far as I can tell, they don't have a forum.
The amount of money involved is trivial, I just want to let people know they are not buying anything but headaches. Any ideas of a good place to post this info?
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