Asus 1060 GTX / Asus Crosshair VI not working together, but work fine independantly

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leeroyb187

Prominent
Sep 18, 2017
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This is the weirdest set of issues I've ever come across.

Built a new system and it wouldn't post. Finally nailed it down to being the MSI 370 motherboard. Sent it back, got an ASUS Crosshair VI, and that wouldn't work the video card, the MSI GTX 1060 3gb. I swapped out the video card for my old one, a Radeon 6950 (which took more power, 2 6 pin) and it worked fine. That video card (the 1060) also worked fine in my old computer. I switched power supplies in the computer, and still the 1060 wouldn't work with the new machine. So I sent back the GPU.

Got my new video card today, the ASUS 1060 6gb dual fan, and it's doing the exact same thing. You turn on the computer, it boots for a couple seconds, powers down, boots up again the fans on the video card stop spinning.

Even though i tested it with different power supplies I'm still thinking that is somehow playing a role, but I'm running out of ideas to test. I have updated the BIOS on the Crosshair VI and reset the CMOS.

New Computer:

ASUS Crosshair VI
AMD Ryzen 1700
32 Gigs Corsair 3200 RAM
EVGA 750 G3
Samsung 850 EVO

Any thoughts or ideas would be greatly appreciated. ASUS tech has been no help and everyone else I know is just as confused as me. Thanks in advance

Lee
 
Solution
L
I figured it out, sort of. I used my old video card to access the bios and basically shut down everything non-essential. I was then able to get the new GPU to work on the second PCI-e slot. Still can't get it to work on the first. ASUS tech support has been absolutely useless and non-responsive. I this point I think it's just a software issue. The computer runs fine now, but obviously I want that other PCI-e slot. Unfortunately I'm not getting and response from the company. Super disappointed in ASUS. Especially for what is one of their flagship products. The Crosshair VI isn't cheap. Buyer beware, some of these boards are bunk.
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leeroyb187

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Sep 18, 2017
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Yeah I tried that already too. Tried different cables from the PSU, different PCI slots. Exact same results from both GPUs no matter which PCI slot used. And the older GPU (Radeon 6950) works in all the PCI slots.
 
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leeroyb187

Prominent
Sep 18, 2017
4
0
520


I know, I've never run into anything so weird. The ASUS support was useless. Neither had any knowledge and both just told me to send it back. I'm sure there are great tech people at Asus but I don't know how to get through to them.

I haven't been able to find anything, anywhere on the net on incompatibilities between the products. And their shouldn't be, they're both flagship products from the same company.

Man, this has taken up weeks of my time now and I'm no better off now than when I started.
 
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L

leeroyb187

Prominent
Sep 18, 2017
4
0
520
I figured it out, sort of. I used my old video card to access the bios and basically shut down everything non-essential. I was then able to get the new GPU to work on the second PCI-e slot. Still can't get it to work on the first. ASUS tech support has been absolutely useless and non-responsive. I this point I think it's just a software issue. The computer runs fine now, but obviously I want that other PCI-e slot. Unfortunately I'm not getting and response from the company. Super disappointed in ASUS. Especially for what is one of their flagship products. The Crosshair VI isn't cheap. Buyer beware, some of these boards are bunk.
 
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