- Sep 22, 2017
- 7
- 0
- 520
I'll do my best in providing as much detail as I can here, so if I miss something or don't explain something enough please tell me.
Long story short, my family had used Centurylink for a number of years but they were overcharging us & the speed of internet was horrible. So we switched to Verizon. First we got this 4G LTE device that you have to plug into an outlet, it also gives us a landline phone. We also have a hotspot, a MiFi.
The speeds were pretty good & we were satisfied, but then they started to get slow. My mom(who is the own to pay for all this & start it in the first place) picked the unlimited plan. We live in a suburban neighborhood. We talked with an employee at the store we'd bought these devices from about our problem with the speed being so slow. His method of testing this was to use the 4G LTE modem in the store &, of course, it worked just fine.
I ran the speed test on both devices & these are the results.
For the MIFi:
Download-0.62MBps Upload-0.56Mbps
For the 4G LTE modem:
Download-0.62Mbps Upload-0.62Mbps
Something that I don't understand is that even with our unlimited plan we will still get text alerts telling us that we've run out of our monthly allowance for the month within the first few days of each month(if not within a few hours of using it).
It's not like we're using several devices at once, we're also not doing heavy duty internet stuff. Typically I'll watch Youtube videos, download some videos, upload videos & maybe play games that require internet.
We were also told that our speeds will vary depending on how much or little everyone else around us is using their internet. That's another problem, I'm a Youtuber. I know I use more internet than our neighbors & we'll never use less internet than them.
As I said I'll try to give as much detail as possible, but I can't give the exact models of each device because there's quite a few(but they're never connected at the same time to the same internet device). At most there's three devices connected to the internet at a time. Two laptops & a tv. The devices we use to connect to the internet are new, so I know they aren't the problem.
Is there something we're doing wrong? Is there a way to improve our speeds? Or should we drop Verizon & pick a new internet provider?
Long story short, my family had used Centurylink for a number of years but they were overcharging us & the speed of internet was horrible. So we switched to Verizon. First we got this 4G LTE device that you have to plug into an outlet, it also gives us a landline phone. We also have a hotspot, a MiFi.
The speeds were pretty good & we were satisfied, but then they started to get slow. My mom(who is the own to pay for all this & start it in the first place) picked the unlimited plan. We live in a suburban neighborhood. We talked with an employee at the store we'd bought these devices from about our problem with the speed being so slow. His method of testing this was to use the 4G LTE modem in the store &, of course, it worked just fine.
I ran the speed test on both devices & these are the results.
For the MIFi:
Download-0.62MBps Upload-0.56Mbps
For the 4G LTE modem:
Download-0.62Mbps Upload-0.62Mbps
Something that I don't understand is that even with our unlimited plan we will still get text alerts telling us that we've run out of our monthly allowance for the month within the first few days of each month(if not within a few hours of using it).
It's not like we're using several devices at once, we're also not doing heavy duty internet stuff. Typically I'll watch Youtube videos, download some videos, upload videos & maybe play games that require internet.
We were also told that our speeds will vary depending on how much or little everyone else around us is using their internet. That's another problem, I'm a Youtuber. I know I use more internet than our neighbors & we'll never use less internet than them.
As I said I'll try to give as much detail as possible, but I can't give the exact models of each device because there's quite a few(but they're never connected at the same time to the same internet device). At most there's three devices connected to the internet at a time. Two laptops & a tv. The devices we use to connect to the internet are new, so I know they aren't the problem.
Is there something we're doing wrong? Is there a way to improve our speeds? Or should we drop Verizon & pick a new internet provider?
Facebook
Twitter
Instagram