window 10 freeze and shutdown when I install an wifi card on PCI Express 2.0 x1 Slots

herophongtran · Sep 22, 2017

Hi all,
I really want to heard some suggestions for my problem .
First of all, here is my computer information :
- Rygen 7 1800x
- MB : ASRock Fatal1ty X370 Professional Gaming
- 32Gb RAM 3000
- 2 M2 SSD
- 2 1080Ti cards
My problem is when I install an external wifi card on PCI Express 2.0 x1 Slots ( the Motherboard itself has intel wifi card ) , my pc freeze at start up and it automatically shutdown . When I remove the external wifi card, everything seems fine .
My external wifi card is Asus PCE-AC88 .
I dont know where the problem is, please anyone have some suggestions for me ?

Calvin7 · Sep 22, 2017

It likely has something to do with the already included Wireless LAN.
Intel 802.11ac WiFi Module (Free Bundle)

Are you trying to use two Wireless LAN devices?

herophongtran · Sep 22, 2017

Calvin7 :

I prefer the ASUS rather than the one come with the Mb

scout_03 · Sep 22, 2017

see if you disable internal wireless that system work with your card also try her in the lower pci x1 slot and not the 2.0

herophongtran · Sep 24, 2017

scout_03 :

Thanks for your help but I tried and nothing change
Note that, when I restart the window, it will freeze on the login screen and shutdown if the pcie wifi card is installed , BUT if I remove it and restart , window works normal , and when I login to the window, and install the pcie wifi card , window is not freeze but it will not know there is the new hardware installed

strange

scout_03 · Sep 25, 2017

have this wi-fi card test in another system to see if same boot issue happens .

herophongtran · Oct 1, 2017

scout_03 :

I have just figured out this : before my RAM are OC at bus 3000, when I let them run at the default bus 2133, the system work well with the wifi card

Does it has anything related to the voltage or somethings else ? Can someone explain to me and how can I push my RAM run at 3000 and dont effect the wifi card ?

scout_03 · Oct 1, 2017

dont touch voltages try to set up xmp only for the ram in uefi .

herophongtran · Oct 2, 2017

scout_03 :

I just select the 2.0 XMP profile and let the RAM run at 3000, did not modify anything related to voltage

of cause when I set the RAM to 3000, the voltage for them also set to 1.35V automatically

scout_03 · Oct 2, 2017

did you try axmp 1 to see if it does the same .

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window 10 freeze and shutdown when I install an wifi card on PCI Express 2.0 x1 Slots

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