Cannot get my bios to update

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folorndarkblade7452

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Sep 22, 2017
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I recently purchased a ASRock Fatality AB350m Gaming K4, and I am trying to get the bios to update. I went to the ASRock website, and followed their procedure on how to download the "instant flash" option. I downloaded it onto a USB drive, and when I rebooted into the Bios it brought up an error saying "cannot locate image file." I tried a different USB, making sure it was formatted to FAT32, and even tried 2 different USB ports on my computer setup.
Thank you everyone ahead of time, I really appreciate it.
 
Solution
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I was able to figure my issue out. When I downloaded the update onto the USB drive I was using it automatically placed it within a folder. I guess it was not able to read the file with it being inside the folder, because when I put the file on the USB without it being in a folder it was able to find the file and complete the update.

Thank you for your help.
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F

folorndarkblade7452

Prominent
Sep 22, 2017
2
0
520
I was able to figure my issue out. When I downloaded the update onto the USB drive I was using it automatically placed it within a folder. I guess it was not able to read the file with it being inside the folder, because when I put the file on the USB without it being in a folder it was able to find the file and complete the update.

Thank you for your help.
 
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