Computer restarts when the GPU driver crashes

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fegelein

Prominent
Sep 23, 2017
11
0
510
Hi!
The GPU driver keeps crashing, causing the computer to restart when doing tasks that are heavily using the GPU (rendering, texturing game assets...) . The crashes are totally random, sometimes the occur after 5 minutes, sometimes after 5 hours.
I've monitored every sensors using GPU-Z, but not found anything suspicious, except that GPU-Z doesn't have a 12V sensor for some reason.
In the past when I had an AMD R9 270X card, the driver crashed very rarely, but the computer didn't restart, just the screen went black for a few seconds.
Is there a way to prevent the computer from restarting?

Specs:
GPU: NVidia GeForce GTX 1080 (EVGA)
RAM: 32GB DDR4
CPU: Intel Core i7 5820K
PSU: CoolerMaster B600 v2 (600W)
Motherboard: MSI X99S Gaming 7
 
Solution
goldstone77
I tried to find information on that specific power supply, but couldn't find a review to find out the quality of the components. What it sounds like during high power draw you computer is shutting off. When makes me lean to a problem with your power supply. I would suggest you buy a new one. Look for the ones with gold ratings and ~10 year warranty's.
https://pcpartpicker.com/products/power-supply/#sort=-rating&page=1

https://www.newegg.com/Product/Product.aspx?Item=N82E16817438094&ignorebbr=1&nm_mc=AFC-C8Junction&cm_mmc=AFC-C8Junction-PCPartPicker,%20LLC-_-na-_-na-_-na&cm_sp=&AID=10446076&PID=3938566&SID=
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F

fegelein

Prominent
Sep 23, 2017
11
0
510

Of corse, the temperature rises (max 70°C), but not as high as it could be a reason to restart the computer, everything else is normal. (Probably it could be something vith the 12V, but I can't check that). I started experience this issue ~3 weeks ago, and I installed the GPU a year ago.
 
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F

fegelein

Prominent
Sep 23, 2017
11
0
510

Some driver versions cause more crashes (the origin of the crashes must be incorrect shader files, and some driver versions can handle them better), but they are there, the version doesn't really matter.
 
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F

fegelein

Prominent
Sep 23, 2017
11
0
510

VRAY (3ds max), but the the driver frequently crashes when using Unreal Engine, Substance Painter, or gaming.
Yes, the cumputer shuts down (without any warning) and restarts immediatly, no error messages, or anything.
 
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F

fegelein

Prominent
Sep 23, 2017
11
0
510

Unfortunately I don't have any other PSUs. The fan is working perfectly, I purchased it ~3 years ago, it's a Cooloer Master B600 Ver. 2 (model RS-600-ACAB-B1, EU Type)
TrfIv
 
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goldstone77

goldstone77

Distinguished
Aug 22, 2012
2,245
14
19,965
I tried to find information on that specific power supply, but couldn't find a review to find out the quality of the components. What it sounds like during high power draw you computer is shutting off. When makes me lean to a problem with your power supply. I would suggest you buy a new one. Look for the ones with gold ratings and ~10 year warranty's.
https://pcpartpicker.com/products/power-supply/#sort=-rating&page=1

https://www.newegg.com/Product/Product.aspx?Item=N82E16817438094&ignorebbr=1&nm_mc=AFC-C8Junction&cm_mmc=AFC-C8Junction-PCPartPicker,%20LLC-_-na-_-na-_-na&cm_sp=&AID=10446076&PID=3938566&SID=
 
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Solution
F

fegelein

Prominent
Sep 23, 2017
11
0
510

Thank you! I will defenetly check them out and buy a new one.
 
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