Display freezes but game continues. Ryzen 1500X

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purple.dancing.cow

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Sep 23, 2017
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Hi,

I recently got a new computer but am experiencing many problems.
The computer keeps crashing on me while surfing web and I receive a BSOD screen with the error code: Video_Scheduler_Internal_Error.

Also, when I launch a game I experience a couple seconds of game play until the screen freezes but game continues (I can tell this by playing with the sound only).

I have so far tried all sorts of things including update/rolling back drivers, testing GPU in other computer (Works fine), etc...
I think it might be because the hardware is new and requires software to catch up.
Also could be a compatibility issue.

If anyone had similar problems and know a fix, please tell me.

Specs are: https://pricespy.co.nz/list.php?l=252346&view=m


Thanks
 
Solution
G
Could be many things. First, let's eliminate the basics:

Download memtest, boot into it, tell us if you get any errors.

Install GPU-Z, tell us what type of temps you are getting. Run a stress test, like furmark, and tell us how hot it gets, if it crashes.
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Could be many things. First, let's eliminate the basics:

Download memtest, boot into it, tell us if you get any errors.

Install GPU-Z, tell us what type of temps you are getting. Run a stress test, like furmark, and tell us how hot it gets, if it crashes.
 
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Solution
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purple.dancing.cow

Prominent
Sep 23, 2017
14
0
510
Hi,

I tried running the stress test with no luck. Crashed after a second of it running.

Gonna try memtest tomorrow. I have done that once before but only let it complete a couple passes before stopping it as I got no errors.

 
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limbu_forever_san

limbu_forever_san

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Sep 30, 2017
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540



Did you ever fix this issue?
 
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purple.dancing.cow

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Sep 23, 2017
14
0
510


Yep, I did.

Turns out it was a compatibility issue with my RAM. I sent it back and they gave me a new set that was compatible. (Thanks DTC Systems New Zealand).

I plugged the new set in and it worked fine.


Strangely though on the Gigabyte website they said it was compatible. Anyway, It works now great.


Hope that helped,
Micah
 
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limbu_forever_san

limbu_forever_san

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Sep 30, 2017
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540


Can i ask which ram you was using and which ram you're currently using?
 
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purple.dancing.cow

Prominent
Sep 23, 2017
14
0
510


So, originally I got this set of 2 sticks of 8gb RAM: Corsair Vengeance LPX Black DDR4 PC19200/2400MHz CL14 2x4GB (CMK8GX4M2A2400C14)

On the Gigabyte (I bought a Gigabyte GA-AB350-Gaming 3) website it says that both this set should work, I even emailed them to ask.


I then got this kit: Kingston Technology HyperX FURY 2400MHz DDR4 Non-ECC CL15 DIMM 8 DDR4 2400 MT/s (PC4-19200) HX424C15FBK2/8

It seems to work great!




Hope you get your system working soon. Ask for more if you need it.


Thanks, Stumble
 
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