screen goes black when gaming

mathyvermeiren

Prominent
Sep 25, 2017
3
0
510
So I know there are already a lot of posts about this, but none seemed to really have an answer to my issue. So here we go:

Since about two week ago, my gpu stops giving input to my screen when gaming. So i'm gaming and at random my screen gets no input, I can still hear my friends on teamspeak, so my pc is still running. i have to turn off my pc by holding the power button since the screen has no input. crashes do not occur when browsing

Also the crashes happen quite irregular. at first it crashed like once in one evening (about 3 hours of gaming). but yesterday it crashed three times in about an hour, then I turned the pc of for a while and could game again for about 2 hours without any crashes.

Also something strange that happened is that when i was playing pubg, normally all buildings & details render instantly, but when the 3 crashes an hour occurred it took about 30-60 seconds to render these out.

My gpu is still in warranty, but I want to be 100% sure that that is the defective component, because if i need to send it to warranty i'll be missing if for a couple of weeks, meaning no pc in the meanwhile.

specs:
* Intel i5 6600k (about 2 years old)
* msi b150a gaming pro (about 2 years old)
* msi gtx 970 4g gaming (about 2 years old)
* corsair vengeance ram (about 2 years old)
* cooler master gx 650w psu (about 4-5 years old)

this i tested:
* removed nvidia drivers with ddu & reinstalled them
* ram memory test
* swapping hdmi cables
* trying different hdmi port
* measuring temperature gpu (about 60-70 celcius in game, 45 idle)
* measuring temperature cpu (about 50 in game)
* contacted msi support, useless feedback

If you guys know any more test i can do, more specifically for psu & gpu let me know please.
 
Solution


The only way to find out where the issue is, especially after that you tried with drivers and RAM, would be to try the card in a known good system. If the issue follows the card, it's the card. If not, it may be a power supply, motherboard, something else.

Did you try a clean Windows setup also?

mathyvermeiren

Prominent
Sep 25, 2017
3
0
510


I would love to test it this way, but I don't have those parts lying around. I will ask around, but I was hoping that i could do some test to determine where the errors occur
 


The only way to find out where the issue is, especially after that you tried with drivers and RAM, would be to try the card in a known good system. If the issue follows the card, it's the card. If not, it may be a power supply, motherboard, something else.

Did you try a clean Windows setup also?
 
Solution