Hard Drive running, but not recognized

shinkiro0

Reputable
Dec 29, 2015
7
0
4,510
Hard drive issue, not sure exactly what is wrong. It appears to have died, and I can't get it to register no matter how I connect it.

When I hook it up via a USB enclosure or connected directly via Sata to my PC, the hard drive spins up with normal sounds. No clicking, no bad sounds, no errors, nothing like that. It's just that is not being recognized.

From what research I've done, some suggest a circuit board replacement. But when I read about it on HDDzone, it says a CB replacement will NOT resolve a case where "HDD will power up normally (no ticking noises, errors etc) but will not be recognized by the computer". I'm frankly at a loss, and ask if anyone has any ideas to get this HDD back up?

 
Solution
No need for a picture. Based on what you are describing, it likely has one or all of the following issues:

1. bad sectors
2. weak heads
3. damaged firmware

It really is not a DIY type of project. If you value the data, you should seek professional data recovery assistance. Assuming that the drive is still recoverable without a head change, it shouldn't cost more than $300 or $400 USD to recover by a qualified data recovery lab. A few labs around the world that I recommend are:

Recovery Force
Data Medics
Data Savers
PC Image
Data Busters
Mind Merge

Do not fall for any advice to run various data recovery software programs or DIY fixes, unless you are 100% sure that you don't care if you lose...

DR_Luke

Honorable
Dec 1, 2016
363
0
11,160
I agree...it is unlikely to be a PCB based on your description. That said, any further diagnosis will require more details. Let's start with the full model of the drive and photo of the top cover, if possible.
 

shinkiro0

Reputable
Dec 29, 2015
7
0
4,510


Model is Seagate Barracuda. ST1000DM003. I take a picture in a bit.
 

DR_Luke

Honorable
Dec 1, 2016
363
0
11,160
No need for a picture. Based on what you are describing, it likely has one or all of the following issues:

1. bad sectors
2. weak heads
3. damaged firmware

It really is not a DIY type of project. If you value the data, you should seek professional data recovery assistance. Assuming that the drive is still recoverable without a head change, it shouldn't cost more than $300 or $400 USD to recover by a qualified data recovery lab. A few labs around the world that I recommend are:

Recovery Force
Data Medics
Data Savers
PC Image
Data Busters
Mind Merge

Do not fall for any advice to run various data recovery software programs or DIY fixes, unless you are 100% sure that you don't care if you lose your files.

Good luck
 
Solution

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